- ServiceNow, Inc. (Addison, TX)
- …+ AI Optimization & Customer Experience: Leverage AI to enhance customer journeys, predictive analytics, and self- service capabilities. Drive feedback loops ... Team Technology Support (Revenue Operations), Elevating and Optimizing the customer journey through self service , + Proven...and Optimizing the customer journey through self service , + Proven track record of building and scaling… more
- Palo Alto Networks (Plano, TX)
- …improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines ... and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues,… more
- Grundfos (Katy, TX)
- …detailing pricing, delivery schedule, preliminary design information, exceptions quoted to customer specifications. + Perform field diagnostic service such as ... for field sales and account management functions to fulfill customer pump and system service requirements. + Develops monthly, quarterly, and yearly sales plans… more
- Microsoft Corporation (Irving, TX)
- …or systems administration with Windows Client/Server. + 2+ years' experience in customer -facing site reliability, service engineer role or support engineer ... for our Commercial & Enterprise customers. The **Software Engineer II - Customer Experience** will be responsible for solving complex problems and ensuring the… more
- MD Anderson Cancer Center (Houston, TX)
- …trainees, professionals, employees and the public. *POSITION SUMMARY:* Serves as front-line customer service agent for referring physicians and consumers who ... uses active listening skills to verify understanding. f. Participates fully in all customer service data collection and management processes, using standard or… more
- Marriott (Austin, TX)
- …for improvement to enhance the Event Planner's experience. **Ensuring and Providing Exceptional Customer Service ** * Delivers excellent customer service ... the same from other employees. * Empowers employees to provide excellent customer service . * Sets a positive example for guest relations. * Coordinates and… more
- Sunrise Senior Living (Fort Worth, TX)
- …resistance to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and team member engagement. + ... that meet customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve outstanding customer engagement and… more
- Marriott (San Antonio, TX)
- …complete, and effective turnover to Event Management. * Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. * Conducts site ... experience that exceeds the customer 's expectations. * Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the … more
- ServiceNow, Inc. (Addison, TX)
- …to influence and consult (providing options with pros, cons and risks) in a Customer Service and/or Field Service Delivery / Shared Services environment, ... such as PII/PHI . Proven experience in defining and deploying future-state Customer Service and/or Field Service processes and in identifying solutions from… more
- ServiceNow, Inc. (Addison, TX)
- …to influence and consult (providing options with pros, cons and risks) in a Customer Service and/or Field Service Delivery / Shared Services environment, ... such as PII/PHI + Proven experience in defining and deploying future-state Customer Service and/or Field Service processes and in identifying solutions from… more