- Confluent (Richmond, VA)
- …with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person + ... and renewal to meet long-term customer satisfaction and renewals goalsIncrease customer executive engagement and help arrange for executive invites… more
- Forrester (VA)
- …execute, and deliver a strong client engagement strategy, informed by the client executive 's overall account strategy. This includes the execution of services ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...plan with the client. + Align with the client executive on the account strategy. Meet regularly… more
- Amazon (Arlington, VA)
- …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering ... support. We dive deep to understand each customer 's unique challenges, then craft innovative solutions that accelerate their success. This customer -first… more
- Amazon (Arlington, VA)
- …Plan: Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the ... an executable plan to realize the vision and strategy created by the Customer Account team. CSMs also help customers optimize and co-develop services… more
- Somatus (Mclean, VA)
- …physical and mental well-being + Community engagement opportunities + And more! AVP, Customer Success will be responsible for customer retention, revenue growth ... relationship growth to ensure the success of Somatus clients' portfolios. AVP, Customer Success will develop and implement short and long-term strategies in support… more
- Microsoft Corporation (Reston, VA)
- …updates. Espouses capabilities, impacting a wide breadth of organizations. **Product and Service Insights** + Evaluates customer short- and long-term strategy ... Microsoft has an exciting opportunity for a **Principal Customer Experience Program Manager** in the Cloud+AI Silver Team. This team is responsible for customer … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Team to set objectives, analyze key data and ensure executive alignment and governance. The individual will be able...able to bring to closure, in partnership with the customer and partner/ account team and legal teams,… more
- SAP (Herndon, VA)
- …technical consultant (Ex: S4HANA conversion) + Works with CDM, PL, Account executive , CAS architects and internal service delivery to derive the long-term ... account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on SAP NS2 portfolio + Drive NS2… more
- Philips (Norfolk, VA)
- …service providers. **Your role:** + Establish a joint strategy with the Account Executive leadership team across our largest Hospital/IDNs and National ... **Sales Director, Service Solutions - National Accounts** This position offers...team who will partner with Philips Tier 1 IDN Account Executives and GPO business development leaders to drive… more