- Banc of California (Long Beach, CA)
- …Officers create a positive team environment in Branch Banking by modeling excellent customer service , and coach Tellers by using in-depth policy and procedure ... relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of… more
- Amazon (Santa Clara, CA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong ... - Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and… more
- Coinbase (San Francisco, CA)
- …individual and enterprise clients. * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced ... *What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage… more
- JPMorgan Chase (San Ramon, CA)
- …reports + Actively engage in Risk Management ; including Know Your Customer procedures, Account Reviews and Inquires + Support business unit operational ... clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity… more
- SpaceX (Hawthorne, CA)
- …+ Bachelor's degree and 7+ years of professional experience in customer operations, customer support, or customer service ; or 10+ years of professional ... Sr. Manager, Enterprise Customer Success (Starlink) Hawthorne, CA Apply SpaceX was...skills. + Experience in training, learning and development, analytics, service design, vendor management , or content … more
- Google (San Francisco, CA)
- …online advertising or Google Ads certified. + Experience in digital sales, client management , customer service , business development, customer outreach, ... in English fluently in order to interact in this customer -facing sales role. + Ability to travel to the...opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals. Proactively communicate… more
- The Walt Disney Company (Santa Monica, CA)
- …+ **Experience defining and measuring individual and team-based performance for customer service organizations** + **Proficiency in Microsoft Outlook, JIRA, ... social quality management processes and tools to assess and improve service quality** + **Experience using social tooling (ex: Sprout, Sprinklr, Social Studio)… more
- Siemens (Cypress, CA)
- …on automation market business and product trends. Develop a vertical market and account management plan that focuses on strategic growth. Identify new business ... and service offerings effectively and independently On-the-job exposure to account development and strategic sales skills Verbal and written communication skills… more
- Global Foundries (Santa Clara, CA)
- …GF and partners closely with Finance, Business Unit, Supply Chain, and Customer Service teams. Essential Responsibilities Include: + Develop client relationship ... For more information, visit www.gf.com Summary of Role: The Customer Business Manager is a part of the Sales...for the tactical horizon + Work closely with Sales Account Manager and Revenue Operations teams for analysis of… more
- Microsoft Corporation (Los Angeles, CA)
- …+ Partner with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,...to the content and readiness strategy for the team. ** Customer Solution Lifecycle Management ** + Serve as… more