- Northwell Health (Lake Success, NY)
- …+ Hands-on experience using ITSM systems (ServiceNow preferred). **Competencies** + Strong customer service orientation with a focus on timely and effective ... several factors may be considered as applicable (eg, location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts,… more
- Navy Federal Credit Union (Kings Point, NY)
- …+ Effective verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center, retail banking or ... and account requests + Effective organizational, planning and time management skills + Effective research, analytical, and problem solving skills + Effective… more
- Wolters Kluwer (New York, NY)
- …Assist in all aspects of managing a sales territory - new sales and account management + Work with team members on renewal/up-sell/cross-sell opportunities to ... sales approaches. + Liaise with cross-functional teams (including Production, Projects, Customer Service , Product Development, and Sales departments) to enhance… more
- Sharecare (Albany, NY)
- …data integrity and compliance with company policies. + Update and maintain customer account information as needed, including adjustments and corrections to ... + Work closely with internal departments such as sales, customer service , and finance to resolve billing...service , and finance to resolve billing issues, clarify account details, and support billing operations. + Respond professionally… more
- Travelers Insurance Company (Glens Falls, NY)
- …end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work ... preferred. + Two years of experience in Agile product management preferred. + Two years of work experience within...Travelers will make an annual contribution into your 401(k) account . You are also eligible for a Pension Plan… more
- Resideo (Melville, NY)
- …representatives.** **YOU MUST HAVE:** + 3+ years of experience in account management , sales support, or customer service , preferably in distribution or ... and deepening customer relationships. **JOB DUTIES:** 1. ** Account Management & Sales Support** 1. Serve...YOU:** + Employee discounts on company products and other retail/ service providers + Opportunity to progress within a global… more
- M&T Bank (Rochester, NY)
- …verbal communication and interpersonal skills. Proven ability to demonstrate exceptional customer service . Strong organizational, time management , and ... process. Plays key role in Relationship Management ( customer assessments, profiling for sales opportunities, account ...minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in… more
- IQVIA (New York, NY)
- …contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account . Manage service performance and provide ... management to independently manage and meet contractual obligations. Service Management : + Meet with Data Operations...plan to re-organize and drive change (possibly across a customer account ) + Ensure timely follow-up and… more
- Mastercard (Harrison, NY)
- …and develop terms sheets and contracts. * Ideal candidate has highly developed account management skills and personal experience managing and/or selling to tier ... and keeps our customers loving us * Own specific account relationships; acting as first point of customer...customer first delivery, managing stakeholders to deliver best-in-class service , partnerships, insights, and value to the customer… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …field\. Demonstrates knowledge in Casella's business products and services as well as customer service and client relationship management \. Can effectively ... and prior to holidays\. + Communicates regularly with account managers about service for assigned customers...Has 2\-3 years of progressively complex experience in the customer service and client relationship management… more