- Electronic Environments (New York, NY)
- …as applicable. Job Qualifications + 3 - 5 years' experience working within a customer service base environment with high end clientele. + Professional phone ... and will be responsible for monitoring VIP care, upgrade opportunities, service plan r enewals, enablement of remote monitoring subscriptions, coordination of… more
- Stryker (Brooklyn, NY)
- …inventories. + Build foundational relationships with customers through active participation in account management and support. + Provide prompt and accurate ... a helpful source for all things related to the Mako, you'll deliver exceptional service while prioritizing customer needs in a fast-paced high volume clinical… more
- SHI (Albany, NY)
- …identifying errors or inconsistencies in work, and ensuring accuracy across all tasks. + Customer Service : Can take ownership of complex customer service ... Group (MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities… more
- Qualtrics (New York, NY)
- …Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes **What We're Looking ... platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a...Technical Success Manager** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics.… more
- Zurich NA (New York, NY)
- …and drive long-term growth. + You'll lead a global team across Partner and Account Management , Solutions Delivery, and Account Administration + You'll take ... looking for?** + You'll have 10+ years of experience in business ownership, account management , and/or client solutions/delivery-ideally a blend of all three +… more
- Amazon (New York, NY)
- … feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our customers ... and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers...candidate has enterprise sales experience in related areas (ie customer experience management , contact center), is a… more
- Paylocity (Rochester, NY)
- …resources and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance metrics through a ... week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving...CPP, FPC, APA, and/or SHRM-CP certified + Experience in customer service or previous client interfacing role… more
- Travelers Insurance Company (Melville, NY)
- …+ Has working knowledge of relevant Risk Control computer systems applications. + Customer Service : + Balances customer expectations and expense constraints. ... to assist in underwriting/risk selection. + Documents findings and recommendations to Account Executives and/or clients. + Consults with clients on ways to control… more
- Amazon (New York, NY)
- … feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our customers ... and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers...candidate has enterprise sales experience in related areas (ie customer experience management , contact center), is a… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …and knowledge to perform essential functions. + Demonstrates the highest level of customer service , patience, ability to effectively communicate with staff and ... Accepts individual and joint responsibility for, participate in and work to achieve productivity, customer service and capacity goals as set by PPCWNY. + Shows… more