- M&T Bank (Williamsville, NY)
- …and Bank-wide projects as needed. + Resolve complex problems arising out of customer account management , either directly or through subordinate staff. ... ** **Overview:** This position is the first level of management within the Contact Center. Directs the daily workflow...a minimum of 2 years' work leadership experience Excellent customer service skills with ability to use… more
- Travelers Insurance Company (Melville, NY)
- …of claims with FDV of over a multi-million dollar value. + Provide quality customer service and ensure file quality, timely coverage analysis and communication ... knowledge and skill in various business line products. + Excellent negotiation and customer service skills. + Advanced skills in coverage, liability and damages… more
- Datavant (Albany, NY)
- …systems, and workflows to ensure that contractual client metrics, internal goals, and service levels are consistently met and exceeded. The person in this role will ... optimized outcomes. This role will also maintain close alignment with the customer and collaborate with various cross-functional teams across Datavant. **You will:**… more
- Amazon (New York, NY)
- …all operational program elements * Create and deliver regular progress reports to account management stakeholders Stakeholder & Agency Management : * Partner ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Sysco (Yonkers, NY)
- …objectives within assigned territory. + Seek and qualify prospects following company account stratification goals. + Research customer business needs and ... develops a mix of products and service to meet needs. + Evaluate market trends and...use. + Provide product information and practical training to customer personnel. + Drive personal vehicle to customer… more
- Kestra Financial (Wappingers Falls, NY)
- … Advisor reports to the Lead Advisor and serves as the primary contact for customer relationship management and account servicing. This position requires a ... services industry and products, and is critical in handling the day-to-day client management on behalf of the Lead Advisor. Essential Duties and Responsibilities +… more
- CBRE (Albany, NY)
- …two years' experience in Building Automation Controls, Building Automation Sales, and/or Account Management , Project Management . **KNOWLEDGE** + Proficient ... make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric… more
- Compass Group, North America (New York, NY)
- …operation of Dining Services. The Director ensures client, customer service /satisfaction with efficient cost effective management that both meets and ... service experience is desirable + Strong supervisory, leadership, management and coaching skills + Strong communication skills, both...+ Ability to communicate on various levels to include management , client, customer and associate levels +… more
- Ketchum (New York, NY)
- …strategy aligned with overall business and marketing goals with internal client account teams and clients. + Identify growth opportunities, A/B testing strategies, ... and campaign innovations to maximize ROI and customer acquisition. + Manage and mentor a team of...(internal or agency-based) to drive executional excellence. + Campaign Management & Execution + Oversee the creation, implementation, and… more
- Travelers Insurance Company (New York, NY)
- …and feedback. + Sets example for staff in areas of technical expertise, customer service and communications. + Observes deficiencies and development needs of ... national accounts operation in the assigned region. This includes managing risk control account consultants and acting as the liaison to the local national accounts… more