- Barry Callebaut (Lancaster, PA)
- …unit, you will play a pivotal role in ensuring alignment and synergy across customer service and supply chain operations. This role combines managing strategic ... complete customer satisfaction. * Regional Coordination: Collaborate with other Customer Service Representatives, Sales teams, and fellow Senior CS… more
- PNC (Pittsburgh, PA)
- …, and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability. + Leads development and ... within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization, you will be based in Pittsburgh,...high-performing team * You have strong project planning and management skills with a proven ability to deliver on… more
- Corcentric (PA)
- …4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success Management , Account Management , or similar. ... guidance, change management , product training, technical support, and assigned account management activities. + Cultivate customer executive… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …asked questions and procedure manuals. * Identify and recommend improvements to our customer service procedures to senior management . * Support both ... to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining… more
- Robert Half Finance & Accounting (West Chester, PA)
- …and forecast, manage department expenses, handle employee performance reviews, direct data management , develop and implement customer service policies, ... of Customer Experience with proven expertise in customer experience, customer service , .... Account /Database Management . Order Management . Resolve customer inquiries/billing disputes .… more
- DXC Technology (Harrisburg, PA)
- …and services + Information Technology Information Library (ITIL)/Information Technology (IT) Service Management (ITSM) experience + Experience working with ... left program adopted by SAP. + Contributing to the account margin by driving recommended cost management ...-facing skills + In-depth knowledge of escalation procedures, incident management , and other disciplines related to service … more
- SAP (Newtown Square, PA)
- …Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management (BTM)** - ... this role at this time** The SAP Academy for Customer Success is a global development program designed for...customers and driving business transformation, ideally in consulting or account management . + Proven ability to deliver… more
- Medtronic (Pittsburgh, PA)
- …educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks ... SalesForce.com) + Ability to meet vendor credentialing requirements + Excellent customer service skills + Excellent interpersonal, written/verbal communication… more
- UGI Corporation (Frazer, PA)
- …Required: + High School Diploma or Equivalent. + One to two years customer service experience; in a contact center preferred. + Demonstrated understanding ... and/or works. Nearest Major Market:Philadelphia Job Segment: Behavioral Health, Substance Abuse, Compliance, CRM, Healthcare, Customer Service , Legal, Technology more
- Acosta Group (Pittsburgh, PA)
- …and intelligence, including market and industry trends; Good organizational and time management skills; Customer service orientation; Ongoing professionalism ... with client standards; Existing client growth (targeted revenue $/sales volume); Customer service (NPS) _Knowledge, Skills and Abilities_ : Communication… more