- New York State Civil Service (Albany, NY)
- …specifically the development of the BSC Help Center*Oversee a team of customer service representatives using call center software, handling escalated inquiries ... advice and assistance in the performance of complex tasks related to the assigned service line.*Consistently provide quality customer service to all Business… more
- STG International (Potsdam, NY)
- …patients' privacy, rights, and safety. + Applies the basic concepts of customer service techniques, cultural diversity and age-specific characteristics. + ... is to provide a wide variety of clinical and administrative nursing care under the direction of the CBOC...usage considerations. + Knowledge of the basic concepts of customer service technique related to age-specific population.… more
- Scholastic (Getzville, NY)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- Mirabito Energy Products (Binghamton, NY)
- …highly motivated Call Center Team Lead to inspire and guide a team of customer service representatives. This role is crucial in ensuring our team consistently ... offices to provide on-site support, coaching, and training to customer service staff. + Collaborate with branch...outcomes and provide feedback to call center management. + Administrative Tasks: + Maintain accurate records of team performance… more
- National Express (Rochester, NY)
- …provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate ... headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our...corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by… more
- Suburban Propane (Minoa, NY)
- …are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. ... by properly maintaining account information and data + Communicate with Customer Service Center (CSC) employees to verify and correct posted items when… more
- City of New York (New York, NY)
- …title recruitment strategy: Open to candidates who are permanent in the civil service title of Staff Analyst and the comparable titles of Procurement Analyst and ... Specialist Within the Office of External Affairs, the Bureau of OEA Administration is tasked with managing Personnel Actions, Contracts & Procurement, Budget,… more
- Lowe's (Syracuse, NY)
- …positive team environment. **Key Responsibilities** + Oversees a Market-based ASA ( Administrative Service Associates) team responsible to support delivery ... operations including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and continuous… more
- Arrow Financial Corporation (Glens Falls, NY)
- …> Working Collaboratively in an Office Environment > Problem Solving and Excellent Customer Service Skills > Task Prioritization and Strong Attention to Detail ... About this position: Responsible for a variety of administrative functions associated with the processing of indirect loan...filing on loans held with funding issues. Provides exceptional customer service and support to dealer network… more
- Extra Space Storage (Depew, NY)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more