- Meta (Austin, TX)
- …relationship management, issue resolution, program Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and complex contract administration 2. ... and supplier relationship management efforts 6. Develop and maintain internal ( customer and business partner) and external (Supplier) relationships to ensure… more
- GovCIO (Fort Bliss, TX)
- …Systems Administrator with an active Secret clearance to provide Windows administration for Windows Server 2012/2016, server monitoring, and troubleshooting in ... management to understand system needs. + Recommend configurations to meet customer needs and document builds for approval. + Administer large-scale Windows-based… more
- Mass Markets (TX)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service… more
- Ricoh Americas Corporation (Dallas, TX)
- …troubleshooting and escalate technical issues promptly for resolution. + Deliver exceptional customer service by addressing inquiries, coordinating service ... **Job Title: Legal Senior On-Site Service Specialist** **Summary:** Join our dynamic team as...role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage… more
- ServiceNow, Inc. (Addison, TX)
- … design workshops focused on ServiceNow Platform and Solution functionality + Own support of key customer process owners/Subject Matter Experts (SMEs) to obtain ... draft to completion. + Guide and advocate for the customer 's needs throughout the engagement + Support ...based on business priorities + Experience in providing Knowledge-Centered Service / Support using technologies + Excellent… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... Contributes towards improvement of department score for turnover/retention/employee engagement. ** SERVICE ESSENTIAL FUNCTIONS** + Performs safe and effective care… more
- Houston Methodist (Sugar Land, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... influencing team morale. Improves department score for turnover/retention/employee engagement. ** SERVICE ESSENTIAL FUNCTIONS** + Performs safe and effective care and… more
- Proofpoint (Houston, TX)
- …Working knowledge of Windows, Active Directory, and Microsoft Exchange. + Very strong customer service and excellent communications skills, both written and oral ... deep practical technical knowledge of Proofpoint's integration within the customer 's environment, including network, security, systems administration , and… more
- Sedgwick (Plano, TX)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service … more
- Eaton Corporation (Houston, TX)
- …and capacity. Identifies and eliminates gaps in monitoring and potential impact on service delivery. 4. Support the operational function of global, business ... to deliver technology, platform, and system solutions to meet customer requirements, providing solution options, making recommendations, and highlighting operational… more