- EBSCO Information Services (Albany, NY)
- …with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of ... implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall success plan, provide… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …+ Research and document pertinent information on claims requiring adjudication. + Assist Customer Service in responding to and resolving customer questions ... + Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. + Solve problems that are sometimes unstructured and that… more
- Human Technologies Corporation (Rochester, NY)
- …employment for individuals with disabilities, focusing on employee safety, staffing, customer satisfaction, quality, and financial performance in the Rochester area. ... in compliance with Statements of Work. 2. Responsible for total quality and customer satisfaction for all sites in the region, and developing, maintaining, and… more
- PCB Piezotronics, Inc. (Depew, NY)
- …+ Coordinates group specific activities and training with the application engineering and customer service teams to ensure customer satisfaction. + Supports ... PCB is a wholly-owned subsidiary of Amphenol Corporation. With a focus on Total Customer Satisfaction for both our internal and external customers, we have a strong… more
- Northwell Health (Lake Success, NY)
- …including, but not limited to Accessioning, Laboratory Information system (LIS), Customer Service , Scheduling, Inventory, Budget tracking and/or related ... implements and evaluates approved operations and procedures to achieve Department and Service Line strategic goals and objectives. + Ensures efficient and reliable… more
- HSBC (Flushing, NY)
- …+ Understanding of the unique markets serviced + Thorough understanding of the customer service concept and its importance in developing, maintaining and ... leadership with respect to sales and servicing of financial service products within the Wealth Center. Accountable for the...drive others to do the same. Drive the HSBC customer recommendation + Represent the Company on community organizations… more
- University of Rochester (Rochester, NY)
- …more complex requests. + Achieves and maintains proficiency in provision of excellent customer service , accuracy and efficiency of work. + Coordinates urgent and ... and electronic medical records preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer service skills required + Medical Terminology preferred The… more
- City of New York (New York, NY)
- …Communicate with other IT division teams when escalation is required - Strong customer service and problem-solving skills - Ability to work independently and ... routine and complexed incidents regarding end-users and production systems. - Respond to customer inquiries via phone, e-mail, or Service Desk ticketing system… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …& Chief Financial Officer (CFO) is responsible for leading a customer -focused support organization that delivers efficient and effective resource planning, ... management, and reporting to advance the teaching, research, and service missions of the School and to sustain and enhance the School's eminence in its field. The… more
- Charles Evans Center (Bethpage, NY)
- …discount, as required. + Receive and triage phone calls and messages. + Provide exceptional customer service to all visitors and staff in order to promote an ... with relevant experience. + Ability to multi-task while providing high level customer service . + Bilingual English/Spanish preferred. + Prior call center… more