- BAE Systems (Springfield, VA)
- …Engineer will also be responsible for collecting information through a customer conversation, accessing support tools, and additional support staff if needed. ... for the following: + Open, update, track Defects in Service Plus to closure and coordinate with segments and...Supplemental Disc), and TAA (Tools and Apps) + Provide administration to users, groups, and roles + Provide Server… more
- ManTech (Mclean, VA)
- MANTECH seeks a motivated, career- and customer -oriented **Dedicated Support Technician** to join our dedicated support team in McLean, VA. In this role, you will ... users resolve a range of technical challenges. You will ensure reliable IT service delivery and work across teams to respond to evolving operational needs.… more
- Leidos (Fort Belvoir, VA)
- …and customers at multiple worldwide locations. + In-depth understanding of SharePoint administration . + In-depth understanding of customer IdAM policies and ... of the box practices and approaches. + Provide SharePoint Project Management administration , solutions, and testing. + Implement and provide suggestions on IdAM… more
- Verint Systems, Inc. (Richmond, VA)
- …in a collaborative, team-oriented environment. + Strong attention to detail and excellent customer service required. + Hands-on leader who has a proven ability ... At Verint, we believe customer engagement is the core of every global...health benefits strategy - including plan design, pricing strategy, administration , compliance, communications, implementation and evaluation. + Lead annual… more
- General Dynamics Information Technology (Falls Church, VA)
- …and working closely with service owners. + Perform systems security administration functions, including creation and maintenance of customer profiles and ... responds to management direction, and solicits feedback to improve. + Must have customer service experience as this position will require candidate to engage… more
- ChenMed (Virginia Beach, VA)
- …and financial concepts, in a service organization. + Provides extraordinary customer service to all internal and external customers ( _including patients ... patients from check-in through appointment to check-out. + Addresses and resolves all customer - service or team member issues. + Ensures accuracy of all incoming… more
- General Dynamics Information Technology (Crystal City, VA)
- …vendors, and other support teams for troubleshooting and resolving problems.** **Manages customer service requests through their lifecycle, from receiving the ... established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.** **Adheres to change management… more
- Amentum (Virginia Beach, VA)
- …renewals, file management, and close-out procedures. + Oversee contract administration while driving initiatives to enhance profitability and accelerate cash ... rights, obligations, and risks. + Lead contract negotiations and manage customer contact activities to ensure proper contract acquisition and fulfillment in… more
- Sedgwick (Norfolk, VA)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... your Workers Compensation & supervisory knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. + Deliver innovative… more
- Ross Stores, Inc. (Glen Allen, VA)
- …* Ensures all Associates understand and can execute emergency operating procedures\. ** Customer Service :** * Treats all Customers, Associates, and other leaders ... all times\. Recognizes Associates using Company recognition programs\. * Executes Customer service programs and Merchandise Presentation programs through… more