- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …policies and best practices. Works closely with stakeholders, customers, and service providers to ensure customer satisfaction, continuous improvement, and ... Responsible leading weekend service desk operations, overseeing IT service ...process improvements and strategic initiatives while maintaining focus on customer satisfaction and operational excellence. **Key Responsibilities** + Provide… more
- Sedgwick (Richmond, VA)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Managed Care Client Service Director (REMOTE) Are you looking for an opportunity to join a global… more
- Cayuse Holdings (Richmond, VA)
- …**_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions ... and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the...of applications, MacOS and Apple suite of applications. + Administration of ServiceNow IT Service Management System… more
- Highmark Health (Richmond, VA)
- …+ None **Preferred** + None **SKILLS** + Excellent detail-oriented skills + Good customer service skills with moderate experience working with customers, sales, ... to define and execute operations activities for high quality solutions to meet customer and plan partner needs. + Document and execute medium-to-complex product and… more
- Cummins Inc. (Manassas, VA)
- …steps meticulously to ensure smooth transitions and accurate ticket resolution. + Service Documentation - Ensure all customer , equipment, and technical ... communicate with stakeholders, and file claims accurately using Cummins service information and warranty administration manual. **QUALIFICATIONS**… more
- Cummins Inc. (Richmond, VA)
- …performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer , equipment and ... **DESCRIPTION** We are looking for a talented Field Service Power Generation Technician to join our team...basic repair activities on generators or components at the customer site with minimal direction. - Engaging with customers… more
- Trace Systems Inc (Portsmouth, VA)
- …use policies. + Exhibiting strong written and verbal communication, effective customer service , and problem-solving skills in high-pressure environments. + ... Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA...the Homeland. NNSY CIO is responsible for the installation, administration , development, management, and/or maintenance of all networks and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …USACE policies and best practices. Works closely with stakeholders, customers, and service providers to ensure customer satisfaction, continuous improvement, and ... The Service Desk Manager is responsible for overseeing IT...management **Required Qualifications** + Bachelor's degree in IT, Business Administration , or related field + 8+ years of experience… more
- Fujifilm (Richmond, VA)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...+ Comply with all applicable US Food and Drug Administration (US FDA) medical device regulatory requirements, applicable ISO… more
- ADP (Norfolk, VA)
- …to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing ... **ADP is hiring a Service Technology Product Manager** + _Are you empathic...teams in planning, design, tasks, and projects and supporting customer acceptance testing activities and troubleshoot/correct any issues related… more