- HII (Newport News, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... as shipboard systems, integrated systems and related equipment at company, customer and/or field locations. + Troubleshoot and diagnose malfunctions to eliminate… more
- Ryder System (Harrisonburg, VA)
- … administration or similar related degree + One (1) year or more customer service with issues resolution experience preferred + Must be computer literate ... company, local, state, federal and other regulatory agencies + Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships… more
- Steampunk (Mclean, VA)
- …who's not only a Microsoft technology expert but also a trusted mentor, customer champion, and innovation catalyst. This is a **hands-on leadership role** that ... combines deep technical skill with a passion for customer success. You'll architect cutting-edge Microsoft-based solutions, modernize infrastructure, and guide our… more
- Amazon (Arlington, VA)
- …interacts with leading companies and believes that world-class support is critical to customer success. The NAMER Global Sales Strategy & Operations team is seeking ... teams. Acting as the front-line touch point for Specialist customer engagement, Area Specialists provide data and anecdotes on...not back to GTM Specialists and into Worldwide and Service teams. The FSO Lead for the US Specialist… more
- EBSCO Information Services (Richmond, VA)
- …with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of ... implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall success plan, provide… more
- Palo Alto Networks (Reston, VA)
- …summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector partners + ... training materials, marketing collateral, manuals, and problem-solving guides + Travel to customer sites in the event of a critical situation to expedite resolution… more
- Highmark Health (Richmond, VA)
- …requirements) This job is responsible for the development and product management of a service and or analytic product within the organization with a unique focus on ... point of contact to agile, large cross-functional teams on behalf of the customer to identify the product requirements for development. The incumbent contributes to… more
- Nightwing (Sterling, VA)
- …resources to deploy, operate, and maintain IaC services on an IaaS cloud service infrastructure. The SE is a hybrid professional bridging the gap between ... management for the design, development, integration, test, and deployment of CUSTOMER systems, services, and to various physical, virtual, container, and cloud… more
- Huntington Ingalls Industries (Hampton, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... What You Will Do + Prepares specifications from engineering change notices, customer specifications, and/or published data sheets. + Maintains customer … more
- BAE Systems (Sterling, VA)
- …Platform including, but not limited to, ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer ... Software Engineer to join our technology-based program supporting a key Government customer . The Software Engineer will support the team in the following activities… more