- MTA (New York, NY)
- … over 50,000 employees and contribute to measurable improvements in customer service , cost control, and operational performance. Education/Experience Required: ... Senior Director Business Systems Technology Support Job ID: 11875 Business Unit: New York...United States Regular/Temporary: Regular Department: Office of the Chief Administrative Officer (CAO) Compensation : Salary Range: $ 137,914… more
- Federal Aviation Administration (Syracuse, NY)
- …evaluations, and briefs facility personnel. 7. Develops methods to improve customer service and the quality of support provided. 8. Collaborates freely among ... I) at a Terminal facility. Responsibilities Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality… more
- Audacy (New York, NY)
- …the Service Delivery teams. + Develop and maintain metrics and measures customer support and satisfaction. + Develop plans to improve key performance metrics ... Fulfillment, and IT L2 Operations Support . Leading the Audacy 24x7x365 end-user support , IT operations and service management practices. As a leader within… more
- City of New York (New York, NY)
- …transparently to instill public confidence and encourage compliance while providing exceptional customer service . DOF's Customer Operations Division has ... Job Description IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE OR WHO ARE REACHABLE ON THE CURRENT… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding ... experience and escalate critical issues - Analyze data and summarize research to support ongoing improvement in operations and service - Educate stakeholders… more
- CUNY (New York, NY)
- …and effectively implementing initiatives to strengthen operational efficiency, accuracy and customer service . + Experience designing, implementing and managing ... Health Policy (SPH) is committed to teaching, research and service to create a healthier New York City and...but are not limited to:** + Designing and implementing administrative and operational structures and processes to support… more
- TD Bank (White Plains, NY)
- …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... allocation to handle live trading orders efficiently and meet service level standards + Supervises and participates in the...expectations + Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness… more
- City of New York (New York, NY)
- …duties as assigned. Preferred Skills: - Excellent Communication Skills. - Strong Customer Service Focus. - Computer and Windows applications Proficiency. - ... as the Clerical Support /Community Associate. You will perform a variety of administrative functions in the office of the Division of Code Enforcement (DCE). Your… more
- City of New York (New York, NY)
- …a wide range of issues, timelines and subject matter at once - Excellent customer service skills for working with internal and external staff and stakeholders ... Open to candidates who are permanent in the civil service title of Administrative Staff Analyst, or...EI Hub Help Desk and the Transportation/Respite units - Support a cohesive team, and support staff… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the ... administrative units of the New York City Human Resources...one (1) Clerical Associate IV to function as a Customer Care Representative, who will perform the following: -… more