- Oracle (Richmond, VA)
- …product support strategy and model Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with ... **Job Description** To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support… more
- Nightwing (Sterling, VA)
- …defense, civil, and commercial markets. Nightwing is delivering technical support to customer management and providing technical services to enable customer ... looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations. The ServiceNow Developer is a technical resource… more
- ManTech (Chantilly, VA)
- **MANTECH** seeks a motivated, career and customer -oriented **Enterprise IT Support Technician Lead** to join our team in **Chantilly, VA** . In this role, you will ... overseeing, managing and coordinating the resolution of IT incidents, ensuring that service disruptions are minimized, and the impact on business operations is… more
- Intact Technology (Lorton, VA)
- About Intact Technology At Intact, we are committed to customer success, employee satisfaction, and making a positive impact. Our culture emphasizes individuality, ... process consulting activities within assigned projects, ensuring deliverables align with customer objectives and leading practices. + Serve as the primary… more
- CACI International (Chantilly, VA)
- …experience for users across all Mission environments. The Engineer will work with the customer to define their CMDB & Configuration Item (CI) needs, will train teams ... off-hour assignments. In this role you will coordinate with Mission Partners, Service Providers, Service Owners, and Architects to design, implement, and… more
- BAE Systems (Sterling, VA)
- …project coordination for content migrations or knowledge base overhauls + Background in customer service operations or IT troubleshooting in a large enterprise ... System Administrator (CSA) and Certified Implementation Specialist - IT Service Management (CIS-ITSM) or Knowledge Management (CIS-KM) + Experience supporting US… more
- CenterWell (Richmond, VA)
- …Product Management Conceives of, develops, delivers, and manages products for customer use. The Associate Director, Product Management requires a solid understanding ... ensuring alignment with organizational goals and continuous improvement in customer experience. **Key Responsibilities** **Team Leadership & Development** + Inspire,… more
- Intrepid Solutions and Services (Ashburn, VA)
- …at our HQ facility in Ashburn VA and will also visit various customer facilities and sites located within the National Capital Region. **Responsibilities** + Utilize ... Perform AV programming tasks in a timely and quality-conscious manner. + Manage customer needs and schedules along with prioritization of work across a broad… more
- Steampunk (Mclean, VA)
- …workflows, IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and other platform capabilities. This role ... secure, and user-friendly ServiceNow applications that meet organizational and customer requirements. The ServiceNow Developer ensures platform stability, maintains… more
- CACI International (VA)
- …CACI is looking for a ServiceNow Performance Analytics Developer to support our DoD customer to develop and configure a complex ServiceNow Enterprise IT Service ... and services to implement and operate an Enterprise IT Service Management (EITSM) solution, enterprise service desk...atmosphere of a technical organization with a rapidly expanding customer base. + Must be organized and analytical, adept… more