- BrightView (Fairfax, VA)
- …-focused service industry + Minimum 3 years of experience in customer service , management, and leadership, preferably in the landscaping industry or ... contact + Conduct regular site walkthroughs with clients to ensure quality and service expectations are met + Lead and facilitate the resolution of client concerns… more
- CACI International (VA)
- …ServiceNow ITOM Engineer in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS program ... supports our customer to provide a common set of required EIT...an in-house, base-centric delivery model to an advanced enterprise service delivery model. **Responsibilities:** In this role you will… more
- CACI International (VA)
- …ServiceNow Technical Solution Architect with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that ... services to enable mission success and improve end user experience across the customer environment. On this program, we will deliver capabilities and services to… more
- ManTech (Vienna, VA)
- …hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service . You will help troubleshoot complex issues across Linux ... ServiceNow ticketing, alerting, and incident response tools + Experience with ServiceNow Customer Service Management (CSM) module + Background supporting IT… more
- Koniag Government Services (Chantilly, VA)
- …and meet deadlines + Attention to detail and commitment to quality work + Customer service mindset with focus on user experience + Adaptability and openness ... is seeking a Mid-Level ServiceNow Developer to support KMS and our government customer . This position is remote. This position requires the candidate to be able… more
- Chenega Corporation (Fort Belvoir, VA)
- …applications and Host Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + ... enter them into the ticketing system, and acknowledge the request to the customer . + Manage ticketing system, by ensuring that tickets have been assigned, and… more
- SAIC (Chantilly, VA)
- …Requirements Manager (SETA) in **Chantilly, VA** with experience capturing customer business needs, quantifying them into a software enhancement requirement ... to a development team. A strong acumen of IT Service Management (ITSM) practices, such as ITIL, CMMI, and...successful candidate must be able to: + Receive vague customer requests for enhancements to ServiceNow workflow. + Interview… more
- Bon Secours Mercy Health (Richmond, VA)
- …position will be measured by compliance to standards with focus on volume, customer service initiatives, productivity, patient satisfaction scores, results of JC ... people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and… more
- V2X (Virginia Beach, VA)
- …functions from a user standpoint, and to follow-up as required. + Customer service oriented, detail focused, pro-active behavior, multi-task capability. + ... and secure site-unique hardware and software applications as approved by the government customer . + Create, maintain, and manage system administrator and user… more
- Chenega Corporation (Fort Belvoir, VA)
- …Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. ... + Troubleshoot end users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by telephone, email, or… more