- NANA Regional Corporation (Fredericksburg, VA)
- …and procedures. + Assist other NDCAC personnel with problems or issues. + Support customer requests based on Service Level Agreement's. + Perform and conduct ... analysis of communications records. + Must possess skills and understanding to support customer requests based on Service Level Agreement's. + Thorough knowledge… more
- Microsoft Corporation (Arlington, VA)
- …Azure-based solutions for enterprise and government clients. + Analyze and mitigate critical service outages, aiding the customer to get back in operation as ... enterprise customers accelerate their digital transformation. In this senior, customer -facing role, you'll lead strategic technical engagements, advise C-level… more
- ServiceNow, Inc. (Vienna, VA)
- …person with meaningful impact and plenty of space to grow. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their ... business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and … more
- UNUM (Richmond, VA)
- …Manager serves as a business owner across all platforms/clients for one customer value stream (eg Policyholder, Plan Administrator and Field/Broker)/Business ... Here, we work to provide the employee benefits and service solutions that enable employees at our client companies...Owners, Process Improvement resources and Agile Teams to deliver customer delight. Product Managers obsess over their value stream… more
- ManTech (Vienna, VA)
- …**Responsibilities include but are not limited to:** + First contact for all Customer service requests - Answer phones, respond to chats and emails. ... + Working knowledge of Systems: UNIX/Linux or Windows + Working knowledge of any customer service ticketing system + Ability to read runbooks & playbooks &… more
- Otis Elevator Company (Lorton, VA)
- …in the sale of technical products requiring consultation + You have a strong customer and service orientation, including excellent interpersonal skills + You are ... billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service ...million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some… more
- Nightwing (Sterling, VA)
- …defense, civil, and commercial markets. Nightwing is delivering technical support to customer management and providing technical services to enable customer ... looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations. The ServiceNow Developer is a technical resource… more
- Sunrise Senior Living (Arlington, VA)
- …manner. + Maintains confidentiality with all resident information. + Provides excellent customer service to our guests/residents and visitors at all times. ... Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief… more
- Intact Technology (Reston, VA)
- …Solution Lead About Intact Technology At Intact, we are committed to customer success, employee satisfaction, and making a positive impact. Our culture emphasizes ... process consulting activities within assigned projects, ensuring deliverables align with customer objectives and leading practices. + Serve as the primary… more
- Comcast (Reston, VA)
- …is secure, reliable, resilient, and supports efficient business processes with purpose-built customer centric applications. You will be part of the IT team that ... deploy and support the Public Sector IT applications and Infrastructure. ** Service Now Platform Development** As a **Senior ServiceNow Developer** specializing in… more