- Cognizant (Richmond, VA)
- …as the Technical Commander of the Hi-ticket created for the issue reported by end customer and track on what is currently happening and what is going to happen ... communicate the business impact of MI/Hi Tickets . Conduct escalation to service teams, vendors, senior management, and leaders to ensure appropriate awareness,… more
- Genesis Healthcare (Bluefield, VA)
- …balance flexibility (no weekends or on call)! We are seeking a Fee-For- Service (8-12 hours per week) Attending Physician/Medical Director for our Westwood Center ... Director. The Attending Physician is also accountable to both the Center's Administrator and Medical Director due to their legal and regulatory responsibilities.… more
- General Dynamics Information Technology (Fairfax, VA)
- …include customer onboarding, ad-hoc requests, sustainment support, and continual service improvement initiatives. + Identify and communicate gaps between out of ... play a meaningful part in improving how agencies operate. The **Navy Enterprise Service Desk (NESD)** program is seeking an associate level **Remedy / Helix… more
- Nightwing (Sterling, VA)
- …technical personnel to deliver robust scalable operations architecture that meets the customer goals for the enterprise. + Analyze, define, and document requirements ... or inappropriate activities. + Optimize business processes, workflows, and service operations by building efficient on-call processes and streamlining alerting… more
- ManTech (Mclean, VA)
- **MANTECH seeks** a motivated, career-oriented, and customer -focused Remote Support Technician to join our team in McLean, VA. In this role, you will work ... + Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking. +… more
- Ryder System (Richmond, VA)
- …._ **Job Description** : **Summary** The Fuel Card Administrator is responsible for managing and overseeing all aspects ... related to fuels cards + Review, prioritize, and resolve tickets within established service level agreements + Match and update unmatched tickets to ensure expenses… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Dedicated** **Phone** **Installation Technician** to join our team in **Herndon, VA** . In this role, ... equipment, telephones (VoIP, analog, ISDN), voice media gateways and associated service modules. **Responsibilities include, but are not limited to:** + Performing… more
- Leidos (Alexandria, VA)
- …load balancing configurations and PKI certificates are backed up in accordance with customer policies. + Alert load balancing and reverse proxy customers prior to ... support to 24/7/365 IT Operations Center personnel to assist with troubleshooting service outages. + Develop and update technical solutions, operating procedures and… more
- CACI International (VA)
- …accuracy. + Ability to manage multiple tasks and prioritize effectively. + Strong customer service orientation. + Ability to communicate technical concepts to ... supporting the Department of the Air Force (DAF) **Enterprise IT as a Service (EITaaS) program** to lead the design, implementation, and maintenance of our SAM… more
- Koniag Government Services (Chantilly, VA)
- …database concepts + Excellent problem-solving and analytical thinking abilities + Strong customer service orientation and communication skills + Ability to ... Support Specialist to join our team. This is a remote position with the customer 's primary location being in Manhattan, KS. This position will focus on providing… more