- CACI International (VA)
- …configuring system software and hardware, monitoring system performance, resolving customer tickets within JIRA and supporting system incident troubleshooting calls. ... Tier 3 members closely interact with the government customer to achieve system objectives, provide ticket updates, and system status updates. Tier 3 members are… more
- Trustmark (Richmond, VA)
- …Benefits is a division of Trustmark Companies, a leading insurer, benefits administrator , and wellness company. Trustmark Voluntary Benefits has been serving the ... comprehensive sales process that will include marketing programs, educational seminars, customer needs analysis meetings, presentations to develop new and expand… more
- CACI International (VA)
- …supporting the Department of the Air Force (DAF) **Enterprise IT as a Service (EITaaS) program** with expertise in Hardware Asset Management (HAM). This role is ... types. + Design and implement robust automated workflows within ServiceNow using Service Catalog, Flow Designer and custom modules for key HAM processes (eg,… more
- HCA Healthcare (Hopewell, VA)
- …coordination of inter and intradepartmental personnel. Maintains a high standard of customer service and responds to patient complaints, investigates and ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Other duties as assigned. **Education & Experience:** Certified Radiology Administrator - Preferred Bachelors Degree - Required Masters Degree… more
- CACI International (Sterling, VA)
- …and enhance request fulfillment workflows to streamline and automate the lifecycle of service requests. + Work closely with business users to define and implement ... efficient request fulfillment processes, ensuring smooth and effective service delivery. + Integrate ServiceNow with network management systems (eg, Riverbed,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …5+ years of experience with Salesforce architecture * Minimum Salesforce certified: * Administrator * Sales Cloud Consultant * Service Cloud Consultant * ... conventions and Salesforce policies/procedures Experience and Knowledge * Familiarity with Salesforce service level metrics - out of box and creating additional *… more
- TekSynap (Arlington, VA)
- …a proficient team to execute MACs in accordance with established procedures and service level agreements (SLAs). + Utilize existing bench stock materials to complete ... change management process to track and execute MACs via service request tickets, ensuring compliance with customers' voice, video,...reports of Moves, Adds, and Changes performed. + Treat customer requests that are out of scope of MACs… more
- V2X (Virginia Beach, VA)
- …unique software applications as approved by PMA-281Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets + Provide ... advice, subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing requirements; designing and… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …advisor to identify risks and make recommendations to the government customer for improvement of configuration management processes. Come join our award-winning ... software, and related documentation. Supported Technologies: + SharePoint + Remedy + Service Now + System Center Configuration Manager (SCCM) Minimum Requirements: +… more
- Chenega Corporation (Fort Belvoir, VA)
- …Applications Systems Analyst/Programmerwill function as the primary Domino Platform Administrator performing duties, like but not exclusively to platform ... Formulate objectives and levels of effort through research and fact-finding with customer representatives and project managers. + Be responsible for the software… more