- MSC Industrial Supply Co. (Chicago, IL)
- …product penetration with a focus on VMI accounts, and delivering on-site service and comprehensive account management to maximize customer retention and ... trusted advisor by delivering tailored, value-driven solutions that address customer priorities. + Lead the implementation of major company programs and… more
- Oracle (Springfield, IL)
- …products that fall under OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development ... technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service ...the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). **Technical and Professional Skills:**… more
- ITW (Carol Stream, IL)
- …or Military equivalent required. + Minimum 5 years of previous experience in field customer service work or 4+ years of Military experience required. + Knowledge ... follow internal company scripts, identify key details of the customer and problem and provide effective technical support in...technical related issues assuming the role of a primary service liaison. + Occasionally travel throughout the field, to… more
- BMO Financial Group (South Elgin, IL)
- … customer experience. + Uses a consultative sales process to develop strong customer relationships; acts as client's trusted advisor and primary point of ... identify new opportunities and deliver a differentiated experience. Our customer -centric approach prioritizes client goals through financial planning, delivering… more
- ITW (Springfield, IL)
- …as well as whole house integration with national accounts. + Serves as the customer advocate and trusted business advisor in the organization. Handles ... leading provider of building component software, equipment, and the industry's best service to component manufacturers. Partnering with our customers, we help to… more
- Abbott (Abbott Park, IL)
- …On:** ** Customer Relationship & Retention:** Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets. Enhance ... on value expansion and profitability. Identify and implement operational and service improvements to drive customer success. Influence purchasing decisions… more
- Fifth Third Bank, NA (Evergreen Park, IL)
- …goals. + Build deep relationships with customers to earn status as trusted advisor by leveraging our consultative sales and service process. + Demonstrate ... on our Preferred Program customers and mass affluent prospects. Proactively contact and service customers in the sales and service of bank products, conduct… more
- Burns & McDonnell (Chicago, IL)
- … Service Offering & Process Improvement + Regularly review and iterate on service offerings messaging to align with customer needs and improve market ... is more than sales; it's about becoming a trusted advisor who understands client needs, crafts tailored solutions, and...plans for new and existing services. + Leverage existing customer relationships inside the company to generate warm leads.… more
- ServiceNow, Inc. (Chicago, IL)
- …Solutions Go-to-Market is a strategic role that partners with ServiceNow's customer -centric industry transformation sales teams, as well as other key functions ... across the company (eg, marketing, product, customer success, implementation partners), to accelerate the growth of...and C-level engagements) + Proven ability to build trusted advisor relationships with customers and internal sales teams +… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and/or management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As...provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily… more