- Cancer IQ (Chicago, IL)
- …best-in-class, science-based platform is proven to double genetic counseling service capacity, quadruple genetic testing uptake, and significantly improve screening ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be...to include, but is not limited to, the Oncology Service Line Leader, Director of the Breast Center, or… more
- Coinbase (Springfield, IL)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll...in the most efficient manner. * Be a trusted advisor , listen and empathize so the customer … more
- Confluent (Springfield, IL)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Confluent (Springfield, IL)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Mobile Communications America (Decatur, IL)
- …of experience in customer operations or related fields, such as 1. Customer service 2. Scheduling/Dispatch 3. AP/AR 4. Purchasing 5. Shipping/Receiving 6. ... MCA, your trusted advisor for wireless communications, data, and security, is...wireless communications, data, and security, is seeking an experienced ** Customer Operations Specialist** in the **Decatur, Illinois** area to… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with industry leaders,… more
- Wolters Kluwer (Springfield, IL)
- **About the Role:** As a Customer Success Lead, you will be recognized as a top expert in operational and administrative processes, handling the most complex and ... high-impact customer tasks within the organization. You will serve as...analytical skills. + **Expert Technical Proficiency:** Comprehensive and deep product/ service knowledge. + **CRM Expert:** Masterful use and strategic… more
- Wolters Kluwer (Chicago, IL)
- …needs + Win support for process and performance improvement plans related to customer success, product development, and service improvements based on major ... high quality and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist plays a high-impact role in managing strategy and… more
- Amazon (Chicago, IL)
- …highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver ... the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ecosystem, CSMs create… more