- TD Bank (New York, NY)
- …role responsible for unifying and elevating design across our internal and customer -facing systems, spanning multiple US business lines, platforms, and user types, ... shaping the bank's long-term strategy, especially as we develop service design more broadly and integrate **Artificial Intelligence (AI)**...at the bank in order to design across the customer journey, for both colleague and customer … more
- NTT America, Inc. (Albany, NY)
- …needs, drive sustainable growth, and demonstrate your ability to be a trusted advisor . + Gain in-depth knowledge of each customer 's technology landscape, ... a foundation for future success. **Duties and Responsibilities:** + **Account & Customer Relationship Management:** + Take full ownership of accounts, overseeing the… more
- Capgemini (New York, NY)
- …you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full ... relationship management, team leadership, and subject matter depth in customer service and service operations....a key role in: . Serve as a trusted advisor to client executives, shaping strategic roadmaps for contact… more
- Rochester Institute of Technology (Rochester, NY)
- …complex compensation issues with clarity, integrity, and respect. * Strong customer service orientation, with excellent organizational and prioritization skills. ... is positioned for sustained success. **Serve as a trusted advisor to HR leadership and the broader RIT community**...team, the Director will also serve as a trusted advisor and subject-matter expert and provide strategic insight to… more
- JPMorgan Chase (Pittsford, NY)
- …equities, fixed income, real estate, hedge funds, and more. With a commitment to customer service , you'll help shape the future for our clients and communities, ... a team responsible for conducting thorough active account and Advisor book reviews. You will play a crucial role...potential issues to the Disciplinary Action Forum. + Conduct Advisor book reviews to identify trends or patterns that… more
- Deloitte (New York, NY)
- …communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ... legal, finance and delivery to act as a strategic advisor to help manage deal flow and to optimize...manage contractual matters and risks and be the trusted advisor to leaders on multiple accounts. + Provide mentoring… more
- KeyBank (Tarrytown, NY)
- …is at the center of this client promise acting as the primary client advisor developing and implementing strategies based on the client's financial goals, and by ... Key Bank client relationships. **Responsibilities** + Acts as the primary client advisor by recommending banking, borrowing and investment solutions that will help… more
- The ODP Corporation (Blasdell, NY)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor ...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- SHI (Albany, NY)
- …+ Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ... **Job Summary** The Services Sales Executive will lead SHI AWS professional service opportunities from an education, enablement and engagement perspective; all the… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... using NoSQL technologies and frameworks. - As a technical advisor you will guide the customer on...projects bring repeatable customer value addressing recurring customer challenges, mitigating adoption blockers, influencing service … more