- LinkedIn (New York, NY)
- …data, trends, and client information to identify product or growth opportunities in service of customer value + Influential verbal and written communication ... by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned...and solutions. Responsibilities Include: + Act as a trusted advisor to the end users and their management to… more
- LinkedIn (New York, NY)
- …customer success, and mitigate customer churn risk + Act as a trusted advisor to the end users and their management to drive product adoption and ensure they ... and client information to identify product or growth opportunities in service of customer value + Influential verbal and written communication skills, including… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Confluent (Albany, NY)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Small Business Administration (Buffalo, NY)
- Summary You will serve as Director and primary advisor of the Customer Service Center (CSC), within the Small Business Administration (SBA), Office of ... on the day-to-day operations of a financial organization/program or a customer service call center; and Supervising a large, diverse fluctuating workforce and… more
- Sodexo (Bayside, NY)
- …strong leadership skills. + Integrate fully within our client's organization and be a trusted advisor with a customer service focus. + Achieve company and ... professional communication skills, and a passion for a high level of customer service ; + Knowledge of compliance to food safety, sanitation, and overall… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Trane Technologies (Plainview, NY)
- …in a fast-paced, customer focused environment with a focus on customer service , continuous improvement, and safety. + Proven experience in building ... for a sustainable world. Step into the role of Customer Sales Associate and become the trusted advisor... customer relationships and maintaining professional customer service even in challenging situations. **Compensation:**… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with industry leaders,… more
- Wolters Kluwer (Albany, NY)
- **About the Role:** As a Customer Success Lead, you will be recognized as a top expert in operational and administrative processes, handling the most complex and ... high-impact customer tasks within the organization. You will serve as...analytical skills. + **Expert Technical Proficiency:** Comprehensive and deep product/ service knowledge. + **CRM Expert:** Masterful use and strategic… more