- Cornerstone onDemand (Houston, TX)
- …using cutting-edge SaaS support tools (eg AI-based automation, omnichannel communications, Self- service knowledge bases, CRM and Customer experience analytics) + ... relay customer feedback for product improvements. + ** Customer Advocacy:** Serve as a trusted advisor ...metrics to drive decisions. + Experience designing and modeling customer support packages and service tiers for… more
- EMS LINQ (Austin, TX)
- …productivity. + Stay current with industry trends and best practices in customer support technology, incorporating innovations to enhance service delivery. + ... forward as a cohesive force. **About The Team:** LINQ's Customer Experience department is the heart and soul of...in ensuring that our customers receive world-class support and service . If you are a strategic thinker, a passionate… more
- Trane Technologies (Mckinney, TX)
- …in a fast-paced, customer focused environment with a focus on customer service , continuous improvement, and safety. + Proven experience in building ... for a sustainable world. Step into the role of Customer Sales Associate and become the trusted advisor... customer relationships and maintaining professional customer service even in challenging situations. **Compensation:**… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...sector sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Confluent (Austin, TX)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At ... **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Capital One (Plano, TX)
- Market Leader, Customer Growth - Business Cards & Payments (TX, OK, MN, SD, NE, KS, CO) **Territory: TX, OK, MN, SD, NE, KS, CO** **About the job** Are you a ... understand their business and their entire B2B wallet. Our Customer Growth Team, through a consultative approach, is able...the bottom line. We aspire to become a trusted advisor , an informed teacher, and a concierge to guide… more
- Fujifilm (Austin, TX)
- …Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by ... and quality performance + Work with FST and Technical Advisor Group to provide resolution to escalated customer...delivered at a high level + Complete and submit service activity reports and paperwork timely to the appropriate… more
- Applied Materials (Austin, TX)
- …new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips ... be flexible with overtime and schedule changes based on customer needs and equipment availability. + Be at ...and following the prompts to speak to an HR Advisor . This contact is for accommodation requests only and… more
- Raymond James Financial, Inc. (Dallas, TX)
- …questions or concerns. * Handle stressful situations and provide a high level of customer service in a calm and professional manner. * Analyze problems and ... client-specific reporting as needed for review by the financial advisor . * Oversees the process of outside account reporting,...a cohesive team. * Provide a high level of customer service . **Education/Previous Experience** * High School… more