- Intuit (San Diego, CA)
- …delivering an awesome service experience for our Consumer Platform customers where customer success experiences are at the heart of how we win and deliver ... mid-market and accountant customers. + Design solutions that drive customer growth and scale across our service ...operations and teams. The ideal candidate is a: + ** Customer Experience Advocate ** : 7+ years of… more
- Wolters Kluwer (Sacramento, CA)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
- Confluent (Sacramento, CA)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Cedars-Sinai (Los Angeles, CA)
- **Job Description** **What will you be doing in this role?** The Pathology Customer Service Representative is often the first interface with the department's ... customers. The position acts as a client advocate to assist them in the resolution of problems,...preferred. **Req ID** : 11975 **Working Title** : Pathology Customer Svc Rep I, Lab Support Services - Day… more
- Intuit (San Diego, CA)
- …and service experiences that optimize product usage and drive customer success. + Leverage segmentation, journey mapping, and AI/ML-driven interventions to ... drive continuous improvement initiatives. **Qualifications** + 6+ years of experience in Customer Experience, Product Management, or Service Strategy, with a… more
- Intuit (San Diego, CA)
- …around the organization to our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength managing or working with ... and build our offerings. All aspects of fulfilling the customer strategy and end-to-end service delivery design...teams to refine product offerings, policies, and communications. + Advocate for change and propose solutions in alignment with… more
- Palo Alto Networks (Santa Clara, CA)
- …in how incidents and threat intelligence are communicated externally + Escalate and advocate for customer issues internally across Product, Engineering, and the ... **Job Summary** Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a... is growing fast - and we're building a customer -centric team that blends technical expertise with direct … more
- Coinbase (Sacramento, CA)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- SpaceX (Hawthorne, CA)
- … issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX + Provide technical support to ... Customer Support Associate, Bilingual - Korean (Starlink) Hawthorne,...+ Experience in a training, learning and development, analytics, service design, vendor management, or content management role +… more
- Intuit (San Diego, CA)
- …and relentlessly driving an execution plan to ensure success of key objectives. + Advocate for the customer experience: Our growth depends on customers choosing ... you have a passion for growing new businesses and building awesome customer experiences? Intuit is disrupting in-person expert financial services with fast-growing… more