- Excellus BlueCross BlueShield (Rochester, NY)
- …with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business ... will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer...I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level… more
- MetLife (Oriskany, NY)
- …RI Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex ... Job Title Customer Care Advocate Job Location Virtual...The candidates selected for this position will be providing customer service to inbound customers calling our… more
- Lumen (Albany, NY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- NASCO (Albany, NY)
- …Experience with PCs; including Microsoft Office applications + Experience working in a customer service environment + Working experience using Help Desk ticket ... research and resolve customer issues. May work with more experienced Plan Advocate Support to identify and correct core problems. Able to provide standard levels… more
- TEKsystems (Rochester, NY)
- …of business products, services and policies - Medical terminology is desirable Skills Customer service Help desk Support Customer support Medicare Medicare ... support tasks. Responsible for contributing to meeting and/or exceeding the service level goals and compliance in accordance with corporate performance guidelines… more
- City of New York (New York, NY)
- …intervention to stop any adverse actions on cases when applicable. - Provide excellent customer service with active and empathetic listening skills and a clear ... Job Description APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE The External Affairs division of DSS tells the story of… more
- Evergreen Health (Buffalo, NY)
- …communities + Provides a positive, welcoming, harm reduction, trauma-informed, and customer service -oriented experience for patients + Provides direct care ... everyone in our community. The Street Outreach Recovery Peer Advocate is an individual who uses their knowledge acquired...Functions of this role, the Street Outreach Recovery Peer Advocate : + Engages with individuals who are considering… more
- Educational Alliance, Inc. (New York, NY)
- …settings. The Peer Navigator will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family members, friends, and allies ... Plan (coach clients to transition from a professionally directed service plan to a self-directed Recovery plan) and evaluate...1 yrs. work experience. + NYS Certified Recovery Peer Advocate (CRPA) or (CPRA-P)- required + Knowledge of the… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... influencing the future of developer productivity. As a Developer Advocate on our Developer Productivity team, you will work...actionable steps. About the team We are developers who advocate for tools that help developers, focused on creating… more
- City of New York (New York, NY)
- …to detail. Ability to exercise sound, independent judgment, and initiative. Excellent customer service skills Proficient in Microsoft Office particularly Word, ... justice. The Crime Victims Assistance Bureau (CVAB) is seeking a homicide advocate to provide homicide survivors with initial and ongoing crisis intervention,… more