- CVS Health (Albany, NY)
- …monitoring the quality and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost ... each and every day. **Position Summary** Acts as an advocate and subject matter expert guiding the business by...to influence and promote change, to continually deliver quality service to both internal and external customers. Performs regular… more
- IQVIA (Syracuse, NY)
- …collaborating with the local nursing staff. + Utilizing previous hospital experience and customer service skills to ensure the device collections process doesn't ... patient care, while continuing to collaborate with healthcare professionals and advocate for the well-being of patients through medical device technology. You… more
- Nazareth College (Rochester, NY)
- …financial aid programs. Provides leadership in financial aid operations, managing front-end customer service and advising financial aid staff. This role supports ... and evaluation of two staff members. + Coordinator of the Financial Aid Office customer service . + Manage office scheduling, phone oversight, customer … more
- Catholic Health Services (Port Jefferson, NY)
- …Three Village area for more than 110 years. St. Charles is renowned for its outstanding customer service and scored as one of the top hospitals on Long Island in ... loved ones through safety intervention, emotional support, and education. Provide excellent customer service What you'll bring: Passion for Healthcare Education:… more
- Unity House (Menands, NY)
- …field strongly preferred. At least 2 years of experience in a front facing customer service role. Prior experience working with people with disability. Valid & ... Conduct intake interviews to gather background information, assess needs, and determine service eligibility. Present cases to the Prep Committee for review and … more
- M&T Bank (Buffalo, NY)
- …make it easier for our customers to open accounts with M&T and to service those accounts. You'll contribute to the evolution of our design practice while working ... Technology, and Business partners to deliver thoughtful, accessible, and customer -first solutions. We're looking for someone who's passionate about simplifying… more
- KPH Healthcare Services, Inc. (Liverpool, NY)
- …in the communication of corporate goals to all store personnel + Ensure outstanding customer service is exhibited by all employees at all times + Ensure ... **Job Duties:** + Ability to fulfill all duties listed for Customer Experience Advocate and Customer Experience Supervisor + Assist in the… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... most challenging and high impact areas. - Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of… more
- Acxiom (Albany, NY)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... adopted for Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas of the… more
- Arc Allegany-Steuben (Belmont, NY)
- …and confidentially. + Do not visit your personal or family home during a service without permission from management. + Ensure customer concerns are addressed in ... incident reporting in a timely manner and according to agency policy. + Advocate for and coordinate required services or resolve emergency problems in crisis… more