- Justworks (New York, NY)
- …seamless onboarding experience for customers. This role is fast-paced, deadline-driven, and customer service -focused. Your Success Profile What You Will Work On ... managers. + Embody the Justworks brand and be an advocate for customers + We are constantly looking for...+ Minimum of 2-3 years of professional experience in customer service and a displayed level of… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... the tools Amazon uses to provide its award winning customer service at massive scale and launching...solutions (eg Connect Analytics, Connect Data Lake, Quicksight) * Advocate for self- service data platforms and democratize… more
- University of Rochester (Rochester, NY)
- …**MINIMUM EDUCATION & EXPERIENCE** **- High School diploma and 2 years of customer service experience required** **- Or equivalent combination of education and ... with latitude for independent initiative and judgment: Serves as a problem solver, advocate and liaison for patients, visitors and staff at 12 locations throughout… more
- Oak Orchard Health (Alexander, NY)
- …Skills and Qualifications: + Bilingual - Spanish and English preferred + Excellent customer service skills + Excellent teamwork skills + Digital literacy, ... liaison with professional and paraprofessional people and agencies, acting as an advocate for individuals with unmet needs. Community Health Work necessitates a… more
- Villa of Hope (Rochester, NY)
- …and other written records contemporaneously. + Attends staff meetings and in- service training as required and/or requested. + Demonstrates, promotes and practices ... CSE, DSS/Family Court and other community agencies related to service provision. + Leads the treatment team process for...placement and all services therein. + Acts as an advocate and al liaison for the student and the… more
- Broadview FCU (Albany, NY)
- …that includes evening and weekend hours + Commitment to delivering exceptional customer service and driving continuous improvement Starting Compensation: $30.00 ... months of employment on-site. Summary of Role: The Member Advocate is responsible for resolving complex member issues and...metrics such as call handling time, quality assurance and customer satisfaction scoring. + Log all member inquiries within… more
- CCSI INC (Rochester, NY)
- …Specialist (CPS), Certified Addiction Recovery Coach (CARC), or Certified Peer Recovery Advocate (CPRA) at time of employment, or within one year of commencement ... law enforcement, the court system, state agencies, state forensic services, and local service providers. + Proficiency of systems of care (ie OMH Housing, Substance… more
- Danaher Corporation (Port Washington, NY)
- …for driving a culture of exceeding customer expectations by delivering exceptional customer service and accelerating Pall hardware placements and service ... to successfully deliver equipment projects within budget, time constraints, and customer requirements. + Support equipment and service order negotiations… more
- The Cigna Group (New York, NY)
- …establish greater trust, and build stronger loyalty. + Demonstrate the ROI from Customer Experience initiatives and advocate for their strategic and financial ... geographies. + Evidence of using research to embed a multi-dimensional customer experience and service culture in a global organization. + Ability to leverage AI… more
- BGB Group (New York, NY)
- …growth mindset leader responsible for developing and implementing comprehensive customer experience engagement strategies across all touchpoints and channels. The ... of continuous improvement and innovation to drive business growth and customer loyalty for our clients. Key Responsibilities: Strategic Leadership: Develop and… more