- Confluent (Harrisburg, PA)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Corcentric (PA)
- …to increase the Corcentric product and solution footprint. + Act as the internal customer advocate to ensure customer needs and requests are met. ... knowledge and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success Management, Account… more
- Confluent (Harrisburg, PA)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- Defense Logistics Agency (Philadelphia, PA)
- … facing point of contact for the Order Fulfillment process. Serve as a customer advocate and liaison between the Defense Logistics Agency and customers to ... identify their needs. Work with the CRM Cell Lead to develop customer service improvements. Work through organizational groups to resolve the status of an item.… more
- Comcast (Philadelphia, PA)
- …through proactive engagement and support. + Act as a customer advocate , managing escalations and troubleshooting service -related issues to resolution. + ... Maintains organization of operational metrics on a routine basis. + Provides customer service leadership regarding all facets of customer contact and… more
- West Pharmaceutical Services (Exton, PA)
- …Requisition ID: 70916 Date: Aug 28, 2025 Location: Exton, Pennsylvania, US Department: Customer Service Description: **_This role is hybrid (3 days onsite) in ... to Sales and Operations. As the trusted advisor and advocate for our customers, the Manager CS, Contract Manufacturing...Experience** + Minimum 8 years in client services or customer service required + 3-4 years of… more
- Confluent (Harrisburg, PA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- General Motors (Harrisburg, PA)
- …by handling and resolving issues in a timely manner. They own critical customer interactions and advocate for the customer bridging communications ... may be eligible for relocation benefits._ **The Role** The Customer Experience Team within Customer Care and...are satisfied with the time to complete their vehicle service visit and that the vehicle was fixed right… more
- Coinbase (Harrisburg, PA)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication… more
- Penske (Reading, PA)
- …The Manager, Customer Research & Insights serves as an advocate for customer -centric strategy development and decision-making across the enterprise. ... inform enterprise and product-line marketing strategies - not limited to customer segmentation, brand positioning, service experience, new product development.… more