- Lumen (Jackson, MS)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Mass Markets (MS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... with key clients and stakeholders, serving as a trusted advisor and advocate for the company's value proposition. + Market Expansion:Lead initiatives to expand… more