- Excellus BlueCross BlueShield (Dewitt, NY)
- …with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business ... will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer...I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: As a Criminal ... MTA HQ Office of Security WORK LOCATION: 2 Broadway FULL/ PART -TIME FUL L SALARY RANGE: $155,610 - $170,000 DEADLINE:...Customer Office, Safety, and Executive Leadership, you will advocate for our employees and customers so that their… more
- Educational Alliance, Inc. (New York, NY)
- …arts and culture, and civic engagement. Center for Recovery and Wellness is part of Educational Alliance (EA), which brings together diverse communities in Lower ... Navigator will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family...Plan (coach clients to transition from a professionally directed service plan to a self-directed Recovery plan) and evaluate… more
- Chautauqua Opportunities (Dunkirk, NY)
- …Special Requirements, if any: * Must be able to always provide consistent even tempered customer service * Must be able to work evenings, nights, weekends and ... MOBILE CRISIS PEER ADVOCATE Dunkirk, NY (http://maps.google.com/maps?q=17+W.+Courtney+St.+Dunkirk+NY+USA+14048) * Health and Family Services Description Position… more
- Celestica (New York, NY)
- …to help ensure satisfaction with the company & the products. + Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. + ... and to enhance value proposition and market competitiveness + Acts as a customer advocate to ensure that the organization remains customer -focused.… more
- Northeast Shared Services (Schenectady, NY)
- …- 25.61 SUMMARY The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer communication center ... timely and accurate communications in line with the company's customer service standards. Communication channels include but...records, contributing to ongoing improvements in data quality and customer insights. Be an advocate for our… more
- Palo Alto Networks (New York, NY)
- …feel confident and supported in their cybersecurity journey. **Key Responsibilities** + Be part of a customer -focused sub-function of the Unit 42 MDR team, ... to our customers, and grow together. You will be part of a culture that values trust, accountability, and...and threat intelligence are communicated externally + Escalate and advocate for customer issues internally across Product,… more
- NTT America, Inc. (Albany, NY)
- …identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as ... the primary advocate for customers, ensuring their needs and concerns are...service levels meet or exceed contractual obligations and customer expectations. . Collaborate closely with internal teams (Consulting,… more
- Humana (Albany, NY)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention objectives and...by test & learning new initiatives, and can be part of building something from the ground up. The… more
- Broadview FCU (Cicero, NY)
- …LET'S TALK IF YOU + Have a High School Diploma (or GED), and customer service experience preferred, or equivalent combination of education and experience. + ... in your career. In this role as a Member Service Associate, you will welcome members and visitors, while...in detecting and reporting fraud or irregular activities. + Advocate and build member relationships by engaging in conversations,… more