- Confluent (Albany, NY)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Coinbase (Albany, NY)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- Broadview FCU (Albany, NY)
- …in Business, Finance, or Related from an accredited institution. + Proven customer service experience or relevant work experience. + Excellent communication ... to the right place! This position may allow for remote work after successful completion of training and at...Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative … more
- Danaher Corporation (Port Washington, NY)
- …for driving a culture of exceeding customer expectations by delivering exceptional customer service and accelerating Pall hardware placements and service ... to successfully deliver equipment projects within budget, time constraints, and customer requirements. + Support equipment and service order negotiations… more
- Celestica (New York, NY)
- …of the account strategies, tactics and selling propositions. + Acts as the Customer advocate to ensure that the organization remains customer -focused. ... Req ID: 126915 Remote Position: Yes Region: Americas Country: USA **General...motivated individual who can align unique insights to key customer priorities and can engage customers by deliberately linking… more
- Celestica (New York, NY)
- …of the account strategies, tactics and selling propositions + Acts as the Customer advocate to ensure that the organization remains customer -focused ... Req ID: 127906 Remote Position: Yes Region: Americas Country: USA **General...motivated individual who can align unique insights to key customer priorities and can engage customers by deliberately linking… more
- Mount Sinai Health System (New York, NY)
- …a strong ability to respond promptly to issues and deliver timely resolutions. + ** Customer Service Orientation** : Committed to providing exemplary customer ... is a hybrid position, requires 3 days onsite/2 days remote ** The Physician Relationship Manager III (PRM III) is...for system improvements and user education 3. Provide direct customer service support to physician 4. Serve… more
- Iron Mountain (Albany, NY)
- …to promote the business needs of the customer + Serve as the primary customer advocate and management focal point for all assigned key customer (s), ... ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service… more
- Red Hat (Albany, NY)
- …provide a level of premium support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer 's environments, ... customers of technology changes or potential disruptions to their service and advise them on mitigation strategies, with a...issues and guide issue escalation with Red Hat and customer teams, acting as a critical bridge between the… more