- GE HealthCare (CA)
- …process and use that information to help resolve issues remotely. + Strong customer service skills. + Highly motivated team player. + Prior project ... Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing technical support… more
- BMO Financial Group (San Diego County, CA)
- …objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and ... well as restrictions on performing in a real estate agent capacity. + Fosters a culture aligned to BMO...Communicates goals, plans, and assignments to achieve financial and customer service goals. + Leads the implementation… more
- Barnes & Noble Education (Moraga, CA)
- …students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and ... the store and for your school. Driving sales, leadership, customer service , team building, and problem solving...learn independently, embrace change, and act as a change agent . + Analyze sales figures, interpret trends, and forecast… more
- Oracle (Sacramento, CA)
- …scale, security, and reach of Oracle's enterprise-grade platforms. Our Generative AI Service team is pioneering the development of infrastructure and services that ... pivotal role in designing, building, and optimizing LLM infrastructure, agent execution runtimes, and next-generation developer platforms. You'll collaborate closely… more
- Intuit (Woodland Hills, CA)
- …Training, Product, and Operations. + Help shape strategy for improving agent effectiveness, customer outcomes, and end-to-end sales performance. ... Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to...and outcomes. + Experience collaborating with Enablement, Sales, and Customer Success to improve agent performance. +… more
- HUB International (San Diego, CA)
- …plans; Communicates changes and progress; Completes projects on time and budget. + Customer Service - Manages difficult or emotional customer situations; ... and product presentations and demonstrations. + Shares ideas and customer needs throughout all phases of service ...of deliverables) + Must hold a valid CA Life Agent license. + Problem Solving - Identifies and resolves… more
- Abbott (Alameda, CA)
- …**Manager, Global Knowledge Management** serves as the program lead for ADC's Customer Service knowledge strategy. This role oversees the collection, curation, ... and dissemination of global customer service knowledge content, positioning it as...Knowledge, driving technology enhancements that optimize content management and agent experience. + Leverage AI for intelligent knowledge discovery,… more
- Amazon (San Diego, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... drive innovation across multiple AI domains, including Context Engineering in Agent -based Systems, Agent Evaluation Frameworks, and Next-generation Software… more
- Amazon (Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... In this role, you will design and implement core components of the agent execution engine, evaluation pipelines, and model tuning infrastructure that enable agents… more
- Coinbase (Sacramento, CA)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more