- Pearl Interactive Network (Sacramento, CA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...center objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. +… more
- Kuehne+Nagel (Inglewood, CA)
- …of QuickSTAT customers are being satisfied consistently. + To work collaboratively with Customer Relationship Managers (CRMs), Customer Service and the ... to the Management and update clients in conjunction with Customer Service . + To ensure all time...and monitor vendor network activities to compliance with QuickSTAT agent operating procedures. + Work in a collaborative team… more
- Kyndryl (Sacramento, CA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Intuit (Mountain View, CA)
- …to refine product offerings. + Stakeholder Management: Align with stakeholders, including service partners and customer success teams, to drive adoption and ... innovative financial products, including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them… more
- Panasonic North America (San Diego, CA)
- …time management skills. + Demonstrated ability to work in a fast-paced, collaborative, customer service driven environment. + Ability to develop and operate ... peoples' lives and making the world a better place-one customer , one business, one innovative leap at a time....relationship with 3PL and internal customers **Logistics** + Change Agent for creating, deploying and adopting effective supply chain… more
- C&W Services (Sacramento, CA)
- …client portfolios across North America, accountable for the performance and customer satisfaction of a complex, highly technical, and demanding group of ... clients. Customer interaction and partnering in a "C-Level" environment is...strategic levels of the clients + Develops front line service delivery team and leadership, measuring and ensuring safety… more
- Sunrun (CA)
- …are seeking a highly skilled Amazon Connect Developer with proven experience integrating Salesforce Service Cloud Voice to join our team. This role is ideal for a ... CRM workflows, and who can bridge these technologies to deliver seamless customer support experiences. The candidate will work closely with cross-functional teams to… more
- Safran (Irvine, CA)
- …. Influence commercial policy and support business development efforts. . Coordinate with Customer Service and Program teams to manage orders and contracts in ... Company : Safran Electronics & Defense Job field : Customer services and support Location : Irvine , California...paced and complex organization * Organizational skills * Change agent * Communication skills and active listening, ability to… more
- Walmart (Sunnyvale, CA)
- …shopping online or picking groceries at stores. We thrive to provide each customer with a journey tailored to their individual needs, preferences and routines. We ... problem space which has a unique impact on Global customer base and powers assisted AI for our associates....in-store. Focus areas include customers, stores and employees, in-store service , merchant tools, merchant data science, and search and… more
- Walmart (Sunnyvale, CA)
- …shopping online or picking groceries at stores. We thrive to provide each customer with a journey tailored to their individual needs, preferences and routines. We ... problem space which has a unique impact on Global customer base and powers assisted AI for our associates....in-store. Focus areas include customers, stores and employees, in-store service , merchant tools, merchant data science, and search and… more