- Mastercard (San Francisco, CA)
- …in digital space, including device manufacturers, operating system providers, wallet service , including AI firms, agentic providers, startups, large issuers, digital ... wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue… more
- Parker Hannifin Corporation (Irvine, CA)
- …leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, ... Location: Irvine, CA) Group: Aerospace Group N. America Division: Customer Support Operations (CSO) Location : USA CUST SUPP...providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud… more
- ABM Industries (Long Beach, CA)
- …who require or request wheelchair assistance. Passenger services positions are very customer service -oriented and "tipping" is allowed and customary. Wheelchair ... The Airline Passenger Assistant, also known as the Wheelchair Agent , fulfills airline passenger service obligations for...Agents who provide extraordinary customer service are known to increase their… more
- Amazon (Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... advanced techniques including predictive modeling, generative AI, control theory, agent -based reinforcement learning, and advanced optimization methods to automatically… more
- Anywhere Real Estate (San Francisco, CA)
- …specific performance metrics and delivering a world-class brand value customer experience. Additionally, this position will independently manage assigned processes ... M&A, and roll-in events to drive growth. + Drive key metrics: Agent recruiting, retention, per- Agent production, adjusted gross commissions, transaction sides,… more
- Rubrik (Sacramento, CA)
- …requirements of assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as a trusted technology ... sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred… more
- ServiceNow, Inc. (Santa Clara, CA)
- …platform, including data ingestion, semantic modeling, analytics layers, and AI agent integration patterns. + Define architectural standards for AI-to-FinOps data ... enable multi-dimensional cost attribution (by model, token, GPU, team, project, customer ). + Create architecture blueprints for real-time cost visibility, anomaly… more
- Rubrik (Palo Alto, CA)
- …partnerships with channel partners, global system integrators (GSIs), managed service providers (MSPs), distributors, and technology alliances across all segments ... Maintain strategic foresight into competitive landscapes, emerging partner trends, customer buying behaviors, and ecosystem shifts to position Rubrik ahead… more
- The Walt Disney Company (San Francisco, CA)
- …prototype AI-driven solutions that address key pain points for both customers using self- service systems and customer service (CS) agents interacting with ... for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to...productionize AI-driven systems - from natural language understanding to agent assist tools and predictive analytics - all with… more
- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more