- Validity (Tampa, FL)
- …phone, and chat interactions to maximize overall team performance and provide efficient customer service . The role requires you to be passionate about ... About the Role As a Manager of Customer Support at Validity, you will be responsible...Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent … more
- NextEra Energy (West Palm Beach, FL)
- …initiatives across all business lines + Coordinates across sales, marketing, operations and customer service to manage all customer interactions + Develops ... business goals are met + Acts as a change agent by engaging stakeholders cross functionally and advocating for...**Employee Group:** Exempt **Employee Type:** Full Time **Job Category:** Customer Service **Organization:** Florida Power & Light… more
- Coinbase (Tallahassee, FL)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer...of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with… more
- CVS Health (Tallahassee, FL)
- …Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self- service , and operational analytics. + Build and ... year of demonstrated experience with generative AI, agentic AI, and emerging technologies in customer service or operational environments. + A minimum of 1 year… more
- Acosta Group (Jacksonville, FL)
- …or oversee the employee's daily work activities .3+ year's Customer Service experience preferred. .Prior sales agent , retail and reset responsibility ... quality standards that meet and/or exceed expectations .Detail Oriented Ensure work accuracy . Customer Service Provide a level of service to customer … more
- Rubrik (Tallahassee, FL)
- …Your responsibilities will cover all aspects of program management for the Service Delivery Partnership Program business in your region. This includes selling to ... them as a customer and building them as a route to market as cloud and managed service providers. Youl will also be responsible for discovering and developing… more
- GE HealthCare (FL)
- **Job Description Summary** A Region Service Engineer is expected to demonstrate both technical & functional leadership in their modality while keeping engaged with ... remote tools such as RSvP, SynerGE, "Gameplan" and CHU process to drive service effectiveness and limit onsite trips. * Support Field Engineers utilizing innovative… more
- Rubrik (Tallahassee, FL)
- …enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate ... on service pricing models, go-to-market strategies, and value proposition development...global partner programs, readiness, and training; drive market adoption, customer success, and solution differentiation + Travel up to… more
- Oracle (Tallahassee, FL)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... Collaboration:** + Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user, service … more
- Clean Harbors (Pompano Beach, FL)
- **Clean Harbors** company, in **Pompano Beach, Florida** is looking for a **Field Service Project Manager** to join our team. The FSPM is responsible for managing ... large scale projects at a variety of customer locations. You will work directly with other team...and work scopes and schedules. + Acts as an agent of business and is involved with developing relationships… more