- Validity (Tampa, FL)
- …phone, and chat interactions to maximize overall team performance and provide efficient customer service . The role requires you to be passionate about ... About the Role As a Manager of Customer Support at Validity, you will be responsible...Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent … more
- Coinbase (Tallahassee, FL)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer...of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with… more
- Acosta Group (Jacksonville, FL)
- …or oversee the employee's daily work activities .3+ year's Customer Service experience preferred. .Prior sales agent , retail and reset responsibility ... quality standards that meet and/or exceed expectations .Detail Oriented Ensure work accuracy . Customer Service Provide a level of service to customer … more
- Cognizant (Tampa, FL)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Rubrik (Tallahassee, FL)
- …Your responsibilities will cover all aspects of program management for the Service Delivery Partnership Program business in your region. This includes selling to ... them as a customer and building them as a route to market as cloud and managed service providers. Youl will also be responsible for discovering and developing… more
- USAA (Tampa, FL)
- …Insurance Professional, you'll work within defined guidelines and framework, to provide customer service , sales, and retention activities for one or more ... Casualty (P&C) active producer/agents with an **ACTIVE** P&C producer agent license to **work in both Tampa Offices** **New...for other states as needed + 1 year of customer service experience in insurance, financial services… more
- GE HealthCare (FL)
- **Job Description Summary** A Region Service Engineer is expected to demonstrate both technical & functional leadership in their modality while keeping engaged with ... remote tools such as RSvP, SynerGE, "Gameplan" and CHU process to drive service effectiveness and limit onsite trips. * Support Field Engineers utilizing innovative… more
- Oracle (Tallahassee, FL)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... Collaboration:** + Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user, service … more
- Anywhere Real Estate (Destin, FL)
- …ensure timely distribution of mail **Minimum Qualifications:** * Two or more years of customer service experience is preferred, with prior experience in a real ... and be part of a supportive team, we'd love to meet you. **Responsibilities:** ** Agent Support** . Provide white-glove service for agents and clients visiting… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more