- Teleperformance USA (GA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Teleperformance USA (GA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.** + **Collaboration:** **Proven ability to… more
- ServiceNow, Inc. (Atlanta, GA)
- …person with meaningful impact and plenty of space to grow. **The Team** The Customer Excellence Group team at ServiceNow works with customers to help them achieve ... outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers...expert in how to best support NowAssist and AI Agent solutions by using ServiceNow GenAI and Platform products… more
- UNUM (Dunwoody, GA)
- …Bachelor's degree preferred or equivalent experience. * Excellent communication and proactive customer follow-up on service requests and issues. * Resolves ... a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company -… more
- Mass Markets (Savannah, GA)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and… more
- Microsoft Corporation (Atlanta, GA)
- …new talent to join our expanding team. If you have been described as customer obsessed and technically intense, we invite you to apply today! Microsoft is ... revolutionizing customer experiences by leveraging AI to address challenges by...using technologies such as Azure Container Apps, Azure Kubernetes Service (AKS), Azure Functions, Docker, and cloud-native architectures. Apply… more
- Pearl Interactive Network (Atlanta, GA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...center objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. +… more
- JPMorgan Chase (Atlanta, GA)
- …Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a ... external customers and all departments to result in increased quality and customer service levels **Required qualifications, capabilities, and skills:** + High… more
- EDB (Atlanta, GA)
- …our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization ... as a key driver of customer value. The Sr. Director will oversee a high-paced,...operation, implementing cutting-edge innovations such as generative AI, automation, self- service solutions, and robust knowledge management systems. **Your impact… more