- Oracle (Albany, NY)
- …requirements and translate them into technical specifications. + You are passionate about customer service , with a strong customer focus, excellent ... **Job Description** **Oracle Customer Success Services** As a key member of...developing custom integrations using EPM Data Integration, EPM Integration Agent , Pipeline, Groovy Business Rule, and EPM Automate +… more
- Wolters Kluwer (New York, NY)
- …to operationalize retrieval-augmented generation (RAG), vectorized APIs, and autonomous agent frameworks within live customer environments **Drive Engineering ... through an engineering lens, aligning technology investments with growth and customer value, driving innovation and operational excellence, and turning strategic… more
- American Express (New York, NY)
- …to understand and develop a perspective on how to apply evolving technologies ( Agent -to- Agent Protocol, Agentic Payments Protocol, x402, Web Bot Auth, Trusted ... Agent Protocol, Model Context Protocol, and others) for AI agent -facilitated payments + Balance the needs of customers, internal stakeholders, leadership, and… more
- Oracle (Albany, NY)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...and translate the feedback into actionable items for individual service owners. + Design and build solutions and help… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and Brand (SPB) advertisers. The leader will invent and build the SPB- Agent , a GenAI platform which will transform retail-media advertising for SPB advertisers,… more
- Wolters Kluwer (Albany, NY)
- …industries. + Bachelor's degree or equivalent work experience preferred. + Strategic Customer Service Orientation: Handle intricate and strategic customer ... currently does not have CT Corporation as their registered agent . You will bring industry knowledge and expertise in...within CRM-Salesforce. + Maintain and update detailed and accurate customer records. + Qualify and prioritize sales leads with… more
- Public Consulting Group (Albany, NY)
- …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- Bassett Healthcare (Hamilton, NY)
- …and/or clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible ... by supervisors for new employees. + May assign daily agent assignments for telephone queues in either Amtelco or...degree or higher may be substituted + Experience in customer service , preferred License/ Certification: + Medical… more
- Liberty Utilities (Massena, NY)
- Manager, Vendor & Workforce Management (Utility Contact Center)) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, MA, US, ... operations serving gas and electric customers. This role ensures service delivery excellence through effective vendor governance, forecasting, staffing optimization,… more
- PrimeFlight Aviation Services (Ronkonkoma, NY)
- …handle wheelchair equipment with care, prioritize safety, and provide compassionate, high-quality customer service . You will also be responsible for the accurate ... + Follow safety guidelines and procedures while handling baggage + Exemplify PrimeFlight customer service and safety standards + Perform any additional duties as… more