- Excellus BlueCross BlueShield (Rochester, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer...requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9… more
- Wolters Kluwer (Colonie, NY)
- …place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential ... Kluwer (https://www.wolterskluwer.com/en/contact-us?compositeLink=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)** **What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your… more
- Wolters Kluwer (Albany, NY)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...+ Preferred Experience: 5+ years' experience in corporate services/registered agent industry. + Must be a positive team player… more
- Broadview FCU (Albany, NY)
- …then you have come to the right place! Summary of Role: The Customer Service Representative identifies, contacts, and develops prospective clients, and oversees ... Meet sales, retention and revenue objectives. + Provide in-house customer service to clients as assigned and...bonding, maintain a NY State Property and Casualty, or Agent 's or Broker's license and any required continuing education… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the latest advancements in agentic AI research and AWS service capabilities to improve system performance and recommend optimal...help other SAs understand how to integrate AWS AI agent solutions into customer architectures About the… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving agentic AI… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Global Foundries (Malta, NY)
- About GlobalFoundries GlobalFoundries (GF) is a leading full- service semiconductor foundry providing a unique combination of design, development, and fabrication ... offers hands-on experience supporting business leaders and employees within the Customer and Markets Organization. Essential Responsibilities include: + Support the… more
- AireSpring (New York, NY)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... requirements + Lead solution development efforts that best address agent and agent customer 's needs...customers. + Follow-up and assist agents and customers with customer service requests. + Proactively seeks out… more