- Highmark Health (Austin, TX)
- …personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims adjudication, benefits issues, membership and ... cultivates and maintains efficient working relationships with key internal areas, such as Customer Service Operations (Claims, Dental Benefits, Customer … more
- Kiewit (Dallas, TX)
- …balance workload within a team + Proven positive and professional attitude with excellent customer service skills and ability to coach and lead teams + Ability ... partner/GC obligations, and commissioning plans created by client's third-party Commissioning Agent . + Manage Commissioning and QC plan per contractual turnovers to… more
- USG Insurance Services, Inc. (Arlington, TX)
- …all mid-term endorsement, cancellation, and audit requests. + Provide timely and accurate customer service to retail agents. + Provide new business marketing and ... USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation....submit final quotations for recommended carriers to the retail agent . + Handling the binding and invoicing of accounts… more
- Teleperformance USA (El Paso, TX)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...to all customer inquiries** + **Provide excellent customer service through active listening** + **Work… more
- Nestle (Austin, TX)
- …preferred + 2-3+ years' experience working with or managing a DSD and/or food service network + 3-4+ years Customer Account Management and/or Field Sales ... Partners (ie Aramark, etc.) as an extension of the Customer Account Manager Partnerships. The Regional Partnership Manager will...Work with TQM to design a tailored after sales service training plan for assigned partners + Work with… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... sight to every device on the network + Internet service must be provided by Cable or fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Coinbase (Austin, TX)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more
- Forward Air (Austin, TX)
- …procedures + Verify all inbound and outbound materials + Provide prompt and accurate customer service + Arrange and maintain filing and recording systems + ... Position: Material Handling Agent Job Description: The Material Handling Agent...2 years' experience of general warehouse knowledge + Excellent customer service skills + Excellent verbal and… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is… more