- MSC Industrial Supply Co. (San Antonio, TX)
- …SUMMARY:** The Director, Managed Inventory Innovation leads the strategy development and service offering definition for our Customer Managed Inventory Programs ... (Vending/VMI/CMI/Crib/Consignment). The role leads the transformation of MSC?s customer managed solutions into a digitally intelligent platform that delivers… more
- C&W Services (Austin, TX)
- …client portfolios across North America, accountable for the performance and customer satisfaction of a complex, highly technical, and demanding group of ... clients. Customer interaction and partnering in a "C-Level" environment is...strategic levels of the clients + Develops front line service delivery team and leadership, measuring and ensuring safety… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more
- AireSpring (Dallas, TX)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring… more
- The Hartford (Frisco, TX)
- …basic understanding of Financial Statements and calculation of rate/premium + Strong customer service skills + Critical thinking: Proactively identify and ... business environment. You will be a part of a service team, collaborating to provide world-class support and use...support in gathering data necessary, internet research, interfacing with agent and customer , HO to ensure all… more
- Impact Fire (Fort Worth, TX)
- …build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... and property from fire. Our cohesive team spirit and customer service -oriented culture are expressed in all...goals assigned by the Fire Alarm Manager or designated Agent . + Learn applicable fire protection codes and obtain… more
- Southland Industries (Carrollton, TX)
- …hardware, software and programming to the BAS.** **What you'll do:** 1. Understand customer expectations and Brandt's scope of service . 2. Review proposals from ... sequences of operations. 8. Support and coordinate with third party commission agent for controls related testing and or functional performance testing. 9. Produce… more
- NTT America, Inc. (Plano, TX)
- …. + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment. ... Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations....kept to an absolute minimum to avoid disruptions to customer service . + Employees must work from… more
- Toyota (Plano, TX)
- …Studio, Advertising Studio, Audience Builder, Automation Studio). + Strong expertise in Service Cloud setup (case management, live agent , knowledge management, ... features, AppExchange apps, or emerging technologies to enhance marketing and service operations. + Design scalable customer engagement strategies including… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more