- ServiceNow, Inc. (Vienna, VA)
- …Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. This ... select set of high-profile, strategic customers whilst delivering a high-quality service . Additionally, you will be responsible for driving cross-functional teams to… more
- Teleperformance USA (VA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.** + **Collaboration:** **Proven ability to… more
- SAIC (Chantilly, VA)
- …changes, and potential impacts to existing capabilities + Understand relationship between the customer 's delivery schedules and IT service roadmaps + Perform as ... + Proactively perform as an organized and dedicated change agent , core to ensuring quality assurance while assisting the...key Technical Advisor for articulating service requirement gaps to support customer mission… more
- Mass Markets (VA)
- …+ High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- GE HealthCare (VA)
- …this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure ... proper functionality of less complex customer diagnostic imaging equipment. **Job Description** **RESPONSIBILITIES** Supervised responsibilities may include: + Work… more
- Pearl Interactive Network (Richmond, VA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...center objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. +… more
- Teleperformance USA (VA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work… more
- Kyndryl (Richmond, VA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- TEKsystems (Reston, VA)
- …of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations ... service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer including… more
- Navy Exchange Services (NEX) (Dahlgren, VA)
- …close shop. Assists with monthly inventory. Carries out policy of courtesy and customer service . Ensures 100 client satisfaction. Works under the general ... BARBER Location: United States-Virginia-Dahlgren Job Number: 250000VQ Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold… more