- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... testing. You will serve as the voice of the customer and make sure their needs are considered and...best outcome + Experience working in multi-disciplinary groups, including service designers, technologists, product managers, and engineers + A… more
- Koniag Government Services (Chantilly, VA)
- …ServiceNow ITBM suite (Project Portfolio Management, Agile Development) + Expertise in ServiceNow Customer Service Management and Field Service Management + ... is seeking a ServiceNow Technical Architect to support KMS and our government customer . This is a remote position. This position requires the candidate to be… more
- EMCOR Group (Mclean, VA)
- …IT support for Vista ERP to ECS Operating Companies through exceptional customer service + Monitor environment performance and proactively troubleshoot errors ... The following are required characteristics, knowledge, skills and abilities: + Outstanding customer service + Strong time management and troubleshooting skills +… more
- Steampunk (Mclean, VA)
- …a traditional "Data Analyst, we're looking for a **technologist with strong communication and customer service skills, a passion for data, and a deep curiosity ... asset. They are looking to become a facts-based, data-driven, customer -focused organization. To help realize this goal, they are...cloud technology, using AWS or Azure. Knowledge of managed service offerin (eg AWS EC2, EMR, RDS, Redshift) +… more
- Capital One (Mclean, VA)
- …Product Managers to work on Axon, a Capital One developed platform that drives customer and agent experiences, as well as back-end interactions, whenever human ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- PVH Corp. (Woodbridge, VA)
- …brand. They assist with leading the effort to exceed expectations, provide exceptional service and display passion for our brand. Floor Supervisors are part of the ... store management team focused delivering top line sales results. **RESPONSIBILITIES** Customer Experience * Leads the effort to greet and offer assistance to every … more
- Coinbase (Richmond, VA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- EMCOR Group (Mclean, VA)
- …may be assigned. + Deliver excellent support to ECS Operating Companies through exceptional customer service + Provide guidance and support to ECS and to ECS ... are required characteristics, knowledge, skills and abilities: + Outstanding customer service + Strong troubleshooting skills +...teams as well as operational teams + Proactive change agent skills with competent follow through + Ability to… more
- EMCOR Group (Mclean, VA)
- …be assigned. + Deliver excellent support to ECS Operating Companies through exceptional customer service + Ensure that ECS IT strategies and projects align ... following are required characteristics, knowledge, skills and abilities: + Outstanding customer service + Excellent organizational skills and self-directed, yet… more
- Travelers Insurance Company (Woodbridge, VA)
- …cases. + Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more