- Steampunk (Mclean, VA)
- …effectively under pressure and adapt quickly to changing priorities. They are customer service oriented, responsive, and capable of translating complex financial ... setup, billing structures, and cost allocations with agency stakeholders, Cloud Service Provider (CSP) resellers, and internal departments. + Maintain accurate… more
- Steampunk (Mclean, VA)
- …more than just a "Data Engineer", but a technologist with excellent communication and customer service skills and a passion for data and problem solving. ... + Possesses at least one professional certification relevant to the technical service provided. Maintain a certification relevant to the product being deployed… more
- System One (Winchester, VA)
- …Familiarity with products, services, processes, policies and procedures * Effective member/ customer service skills * Effective skill following, interpreting and ... members * Assist members with reinstatement or redemption of their vehicle; contact the agent or auction to have the vehicle released to the member * Prepare… more
- H&R Block (Falls Church, VA)
- …situations concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful ... successful. It would be even better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns + 5+ years of experience in… more
- PagerDuty (Richmond, VA)
- …PagerDuty is seeking a **Principal Compensation Partner** to join our diverse, customer -focused team! As Principal Compensation Partner, you will report to and ... to identify opportunities and execute efforts to improve our service delivery model and content, and to scale and...statistical analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as we… more
- DoorDash (Norfolk, VA)
- …conduct and employee safety standards is required. You'll serve as a leading change agent for your DMK, helping your team to navigate new food concepts and growth ... care deeply about delivering great food and a great customer experience. You will coach your team to maintain...3+ years of experience in a medium/high-volume fast-casual or full- service restaurant environment. + You have 1+ years of… more
- BAE Systems (Falls Church, VA)
- …leaders and cross-functional teams, using influence to drive action and build a Service Ownership culture. + Partner with HR and business leadership to develop ... into an executable plan. + Act as a change agent , supporting reorganization efforts that align with our values...skills to coach managers and execute priorities. + A customer -focused approach, with a collaborative style and a commitment… more
- Steampunk (Mclean, VA)
- …experience as a consultant + Experience inHuman-Centered Design / Customer Experience Design + Experience working on multi-disciplinary, cross-functionalteams ... including Service Designers, UX and UI designers, technologists, data scientists,...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Steampunk (Mclean, VA)
- …user, usability, and accessibility testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution. ... + Understand the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the user experience +… more
- Oracle (Richmond, VA)
- …AI and cloud-native technologies. Your expertise in data platform engineering and service development will drive the creation of a robust and intelligent system, ... alike. **Responsibilities** **Responsibilities:** + Lead the design and implementation of the Agent AI platform, ensuring it is scalable, secure, and optimized for… more