• Call Center Agent (Days)

    Mass Markets (Las Cruces, NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in the world! In this role, you will provide customer service and educate and upsell customers...resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead… more
    Mass Markets (06/24/25)
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  • Bank Customer Care Agent

    Mass Markets (Las Cruces, NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... a trusted partner in the industry. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound service … more
    Mass Markets (07/02/25)
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  • Spanish Licensed Health Insurance Agent

    Mass Markets (NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... customer satisfaction and retention. + Respond to customer inquiries regarding coverage, benefits, claims , and...other team members and departments to ensure a cohesive customer service and policy management approach. +… more
    Mass Markets (08/18/25)
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  • Bank Customer Care Agent (Full-Time…

    Mass Markets (Las Cruces, NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... established ourselves as a trusted partner in the industry. We're hiring Customer Service Representatives to support both inbound and outbound service … more
    Mass Markets (07/02/25)
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  • Temporary Hurricane Contact Center Agent

    Mass Markets (NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience,...solutions to simple requests. You will apply the latest customer service techniques and learn our account… more
    Mass Markets (08/23/25)
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  • Call Center Agent (Evenings)

    Mass Markets (Las Cruces, NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Agents to support a variety of inbound and outbound customer service and sales projects for our...+ Research and retrieve information across systems to support customer needs + Accurately document and process claims… more
    Mass Markets (06/26/25)
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  • 4X10 Telephone Sales Agent (4-Days,…

    Mass Markets (Las Cruces, NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires… more
    Mass Markets (07/19/25)
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  • BPO Customer Care Associate

    NTT America, Inc. (Las Cruces, NM)
    …based on business requirements. **Basic Qualifications:** + 1 year experience (WAH) remote customer service + 1 year experience working in an office setting, ... . + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment.… more
    NTT America, Inc. (08/17/25)
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  • Real Time Analyst

    Mass Markets (NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent ...center environment. + Experience in a call center or customer service environment. + Proficiency in workforce… more
    Mass Markets (06/13/25)
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  • Quality Assurance Specialist

    Mass Markets (NM)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for… more
    Mass Markets (06/13/25)
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