- Mass Markets (TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for… more
- Zurich NA (San Antonio, TX)
- …with the organization's appetite, balanced with sound business opportunity. + Make agent /broker/ customer and on-sight calls with a planned and well-prepared ... Framework within delegated authority levels on highly complex assignments ensuring a high-level service to customers. In this role, you will partner with brokers and… more
- Zurich NA (Dallas, TX)
- …building, active listening, needs analysis, and win-win negotiation + Possess a high level of customer service by meeting or exceeding broker and or customer ... with the organization's appetite, balanced with sound business opportunity. + Make agent /broker/ customer and on-sight calls with a planned and well-prepared… more
- Molina Healthcare (Fort Worth, TX)
- …and ability to successfully interact with all levels of management + Exhibit excellent customer service skills and attention to detail. + Ability to problem ... responsible for the holistic management of the external vendor relationships for Claims and Enrollment activities (along with other Core Ops areas of… more
- Mass Markets (TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support...2-3 years of experience in a call center or customer service environment. + Proven experience in… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in… more
- Kyndryl (Austin, TX)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more
- PNC (Dallas, TX)
- …insurance items. Additional analytical responsibilities may be assigned, with regards to claims and lender placed insurance coverage. An ideal candidate will have 4 ... for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction… more
- CVS Health (Austin, TX)
- …for our various enterprise operations teams using a variety of platforms. We service medical, pharmacy, sales, product and call center support models across the CVS ... Qualifications** + Healthcare Insurance and PBM knowledge including Prior Authorizations, Claims , Rebates, Network contracting, Sales, Call Center Ops and Pharmacy… more