- AAA Northern California, Nevada & Utah (San Rafael, CA)
- …and requests relating to insurance products and membership.* Researches and resolves complex customer service issues. Often assists the insured in initiating the ... and/or community events, performs outbound calling, works marketing lists, and cross -sells/up-sells new and existing customers.* Responds to customer inquiries… more
- Nordstrom (Dublin, CA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Abbott (Alameda, CA)
- …Manager, Global Customer Service Learning to lead the transformation of customer service agent training across global markets. This role will design ... On** + Develop and execute a global learning strategy tailored to customer service agents, integrating modern instructional design, microlearning, and adaptive… more
- Aston Carter (San Francisco, CA)
- …multiple priorities. SKILLS QUALIFICATIONS: + 2-5+ years' experience in contact center, customer service , human resources or equivalent experience. + Proven ... multiple priorities. PREFERRED QUALIFICATIONS: + 5+ years' experience in contact center, customer service , human resources or equivalent experience. + Basic US… more
- Expeditors (Brisbane, CA)
- …leadership, and a friendly environment, all of which foster an innovative, customer service -based approach to logistics. Expeditors is a global logistics ... proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department. Key Responsibilities:… more
- Palo Alto Networks (Santa Clara, CA)
- …world-class software engineering team that works on various ground-breaking cloud security service offerings + Lead initiatives in the platform team to deliver ... security as a service in the public cloud by providing highly scalable,...security solutions for emerging agentic AI workflows + Work cross -functionally with Product Management, SRE, Software, and Quality Engineering… more
- Amazon (Hawthorne, CA)
- Description Role Summary We are seeking a Data Engineer to join our Customer Service Engineering Services team at Ring & Blink. This role owns the data platform ... About the team The CS Engineering Services team powers customer service operations for Blink and Ring,...and data scientists. We deliver innovative solutions that enhance customer experience and agent effectiveness through advanced… more
- Amazon (Hawthorne, CA)
- Description Role Summary We are seeking a Business Intelligence Engineer to join our Customer Service Engineering Services team at Ring & Blink. This role ... About the team The CS Engineering Services team powers customer service operations for Blink and Ring,...and data scientists. We deliver innovative solutions that enhance customer experience and agent effectiveness through advanced… more
- Abbott (Alameda, CA)
- …-centric experience. This role provides an opportunity to shape the future of customer and call center agent experiences in a fast-paced environment, with ... processes is a plus, including understanding pain points and improving agent / customer experience. Apply Now (https://www.jobs.abbott/us/en) **Learn more about… more
- US Tech Solutions (San Diego, CA)
- …role, you will drive insights, reporting, and process improvements to enhance customer safety and experience, collaborating closely with cross -functional teams ... with customer experience metrics (CSAT, NPS) and initiatives to improve self- service and agent -assisted support outcomes. + Knowledge of regulated device… more