- Oracle (Sacramento, CA)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Intuit (Woodland Hills, CA)
- …Operations. + Help shape strategy for improving agent effectiveness, customer outcomes, and end-to-end sales performance. ** Cross -Functional Partnership** + ... program strategy? + Can you advise senior leaders and cross -functional partners on exactly what needs to change, why...and outcomes. + Experience collaborating with Enablement, Sales, and Customer Success to improve agent performance. +… more
- Intuit (Mountain View, CA)
- …to refine product offerings.** + **Stakeholder Management: Align with stakeholders, including service partners and customer success teams, to drive adoption and ... of launching and scaling products.** + **Leadership: Proven ability to lead cross -functional teams and drive innovation.** + ** Customer -Centric Mindset: Deep… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- …executive presentation and collaboration skills + Demonstrated ability to deliver exceptional customer service and build strong relationships with internal and ... Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating...Sourcing, Finance, Compliance) and external experts, ensuring the CoE service model evolves based on customer needs… more
- Taco Bell (Irvine, CA)
- …fans each week around the globe. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part of the biggest restaurant group ... delivery programs, drive loyalty acquisition, enhance e-commerce retention, and spearhead customer -centric campaigns. This pivotal role will focus on driving repeat… more
- Intuit (Mountain View, CA)
- …to refine product offerings. + Stakeholder Management: Align with stakeholders, including service partners and customer success teams, to drive adoption and ... of launching and scaling products. + Leadership: Proven ability to lead cross -functional teams and drive innovation. + Customer -Centric Mindset: Deep… more
- Anywhere Real Estate (Santa Monica, CA)
- …ensure timely distribution of mail **Minimum Qualifications:** * Two or more years of customer service experience is preferred, with prior experience in a real ... and be part of a supportive team, we'd love to meet you. **Responsibilities:** ** Agent Support** . Provide white-glove service for agents and clients visiting… more
- Anywhere Real Estate (Novato, CA)
- …: The Regional Support Specialist Supervisor provides critical administrative, operational and customer service support to our branch offices, leaders, and ... with our different departments and business partners, general office administration and customer service . This position plays a significant role in driving… more
- Coinbase (Sacramento, CA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Abbott (Alameda, CA)
- …**Manager, Global Knowledge Management** serves as the program lead for ADC's Customer Service knowledge strategy. This role oversees the collection, curation, ... and dissemination of global customer service knowledge content, positioning it as...innovative KM methods to exceed performance KPIs and enhance customer satisfaction. + Collaborate with global and cross… more