- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... emailing, and sharing experiences, where Alexa acts as an agent to get things done for customers. This role...two days the same. You are a business owner, customer -facing representative for the service , and the… more
- Walmart (Sunnyvale, CA)
- …and powerful infrastructure, ensuring a secure and seamless employee and customer experience across stores, digital channels, and distribution centers. **What you'll ... across all Walmart technology systems. + **Design and implement multi- agent orchestration platforms** that coordinate between different AI agents for… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …effectively and efficiently in emergency situations to contribute to emergency response, service reliability, customer service and resolution of problems ... customers throughout the Sacramento area. As a community-owned, not-for-profit electric service , we have been providing low-cost, reliable electricity for over 75… more
- Capital One (San Jose, CA)
- …in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save ... We partner closely with product and engineering teams to create multi- agent solutions across the software development lifecycle-including code generation, migration,… more
- Walmart (Sunnyvale, CA)
- …and operate them at scale leveraging AI providing services to enhance and customer experience in a very large and complex environment. **Job Description** + ... : Develop actional insights to provide visibility into system performance and service SLAs. + **Mentorship** : Mentor and guide other engineers on best… more
- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- ITT (Valencia, CA)
- …EDI, or MES (Manufacturing Execution Systems) is highly desirable. + Passion for customer service , improving business processes and finding new ways to enable ... is to partner with the functions that they support and bring together cross -functional teams to coordinate the delivery of IT services and realize meaningful… more
- The Walt Disney Company (San Francisco, CA)
- …prototype AI-driven solutions that address key pain points for both customers using self- service systems and customer service (CS) agents interacting with ... with a passion for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead applied research and… more
- Anywhere Real Estate (San Francisco, CA)
- …specific performance metrics and delivering a world-class brand value customer experience. Additionally, this position will independently manage assigned processes ... M&A, and roll-in events to drive growth. + Drive key metrics: Agent recruiting, retention, per- Agent production, adjusted gross commissions, transaction sides,… more
- Anywhere Real Estate (San Diego, CA)
- …as stop payments, outstanding checks, and refund issuance. + Provide exceptional customer service to all parties involved in the transaction. **Collaboration ... paperless environment. + **People first approach** - providing exceptional customer service to Escrow Officer, agents, and...in the transaction, whether you are a buyer, seller, agent or lender. West Coast Escrow is a subsidiary… more
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