• REI (New York, NY)
    …for growth and operational excellence. This leader will act as a positive change agent in support of the co-op and stores transformation plan driving a more active ... serve, including outreach to underserved groups, as well as strengthening current customer relationships in the region through new, innovative initiatives (eg, new… more
    DirectEmployers Association (09/24/25)
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  • Customer Experience Agent

    Tompkins Community Bank (Batavia, NY)
    … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...in a multi-bank environment + Receive and process telephone service requests, including but not limited to Retail Banking,… more
    Tompkins Community Bank (11/21/25)
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  • Field Service Agent…

    Healthfirst (Enfield, NY)
    …including Manhattan, Brooklyn and Queens boroughs. **Duties/Responsibilities:** + **Provide high-quality customer service to providers and members across all ... or GED equivalent from an accredited institution** + **Experience in a customer service environment** + **Experience handling escalated issues, complex… more
    Healthfirst (09/20/25)
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  • Operations Support Agent

    iPostal1 (Montebello, NY)
    … base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in all locations. The ... in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in...When specialized tasks are completed, agents will support general customer service functions, including chats, emails, and… more
    iPostal1 (09/23/25)
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  • Senior Associate, Product Management: Velocity…

    Capital One (Albany, NY)
    …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
    Capital One (11/19/25)
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  • Asset Protection - Agent - The Gallery…

    Nordstrom (Garden City, NY)
    …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
    Nordstrom (11/07/25)
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  • Executive Support Agent

    Google (NY)
    …the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost ... Executive Support Agent _corporate_fare_ Google _place_ District of Columbia, USA;...they need to make critical decisions. You'll collaborate with cross -functional teams to create innovative strategies and develop programs… more
    Google (10/15/25)
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  • Lead Machine Learning Engineer - Customer…

    The Walt Disney Company (New York, NY)
    …prototype AI-driven solutions that address key pain points for both customers using self- service systems and customer service (CS) agents interacting with ... with a passion for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead applied research and… more
    The Walt Disney Company (10/23/25)
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  • Director Service Delivery

    Lumen (Albany, NY)
    …realization, and change management). *Reengineer core processes (order to in service , escalation handling, field operations, and customer engagement) using ... you will be the operating backbone for our Public Sector Service Delivery organization. You'll lead the transformation portfolio-driving operating rhythm, KPI… more
    Lumen (11/19/25)
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  • Senior Service & Support Specialist (Tier 2…

    Intuit (Albany, NY)
    …join the Global Business Solutions Group (GBSG) as a **Tier 2 Senior Service & Support Specialist** **for the** **Intuit Enterprise Suite (IES)** **team.** This is ... recurring issues, trends, and process gaps to improve product quality and agent performance. + Provide mentorship, guidance, and real-time coaching to Tier 1… more
    Intuit (11/22/25)
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